Support Board
Date/Time: Sat, 23 Nov 2024 12:34:03 +0000
Order modification failed | Rithmic Direct - DTC (Order cancel/replace reject)
View Count: 69
| [2024-11-08 22:47:50] |
| User355493 - Posts: 27 |
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Hello Support-Team, if i use the study "Trading System Based on Alert Condition" the trade service log pops up with the following failed message. It happens when the system adds 1 more lot (Scale-In mode is on with an attached order) - but just if it is conntect to a trading-service. In replay and SIM mode the "modification failed" message doesn´t happen (same settings). Why does it happen ? And what´s the solution ? 2024-10-30 12:14:37.722 | Scale-In: Increasing quantity of child order by 1 due to order fill of the same side. | Symbol: MNQZ4.CME | TradeAccount: XXXXXXXX | InternalOrderID: 260 | ServiceOrderID: 43156569 | Current Status: Open 2024-10-30 12:14:37.722 | Scale-In: Increasing quantity of child order by 1 due to order fill of the same side. | Symbol: MNQZ4.CME | TradeAccount: XXXXXXXX | InternalOrderID: 261 | ServiceOrderID: 43156570 | Current Status: Open 2024-10-30 12:14:37.836 | Order modification failed | Rithmic Direct - DTC (Order cancel/replace reject). Internal Order ID: 261. Service Order ID: 43156570. Symbol: MNQZ4.CME. Account: XXXXXXXX * Thanks for your help Date Time Of Last Edit: 2024-11-09 22:51:24
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| [2024-11-09 22:51:03] |
| Sierra_Chart Engineering - Posts: 17145 |
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We do not know why it happens. The solution is that you need to contact Rithmic for help with this. We cannot help at all with it. No help at all.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-09 22:51:52
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