Support Board
Date/Time: Sat, 23 Nov 2024 08:36:30 +0000
Connection Limit Exceeded
View Count: 171
| [2024-09-10 14:55:28] |
| User713884 - Posts: 3 |
|
Hello. My live data feed is not working. My Message Log (copied below) states "Connection limit exceeded", but I am only connecting on one device and do not know where the second connection could be coming from. Are you able to disconnect all active sessions on your end in order to reset the connection count? Software version: 2448 64-bit | 2024-09-10 10:34:08.461 Primary Thread ID: 11340 | 2024-09-10 10:34:08.461 Usage end date: 2024-10-11 | 2024-09-10 10:34:08.461 Enabled for: Advanced Features 2. | 2024-09-10 10:34:08.461 Enabled for: Sierra Chart Historical Data Service. | 2024-09-10 10:34:08.461 Enabled for: Denali Real-Time Exchange Data Feed. | 2024-09-10 10:34:08.461 Enabled for: Delayed Denali Exchange Data Feed. | 2024-09-10 10:34:08.461 Enabled for exchange2: CME | 2024-09-10 10:34:08.461 Enabled for exchange2: NYMEX | 2024-09-10 10:34:08.461 Allow Support for Sierra Chart Data Feeds is enabled. | 2024-09-10 10:34:08.461 Current selected Data/Trading service: Teton CME Order Routing | 2024-09-10 10:34:08.461 Custom symbol settings values: disabled | 2024-09-10 10:34:08.461 Chart Update Interval: 6000 | 2024-09-10 10:34:08.461 Intraday Data Storage Time Unit: 0 | 2024-09-10 10:34:08.461 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2024-09-10 10:34:08.461 2024-09-10 14:34:08 Local computer time in UTC | 2024-09-10 10:34:08.461 2024-09-10 10:34:08 Local computer time in SC Time Zone | 2024-09-10 10:34:08.461 2024-09-10 13:15:06 Server time in UTC | 2024-09-10 10:34:08.461 Local computer UTC time and Server UTC time difference: 0 seconds. | 2024-09-10 10:34:08.461 Program path: C:\SierraChart\SierraChartTransActMA\ | 2024-09-10 10:34:08.461 Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ | 2024-09-10 10:34:08.461 OS Version Number: 10.0 | 2024-09-10 10:34:08.461 Locale Setting: C | 2024-09-10 10:34:08.461 DLLs: UserContributedStudies_64.dll | 2024-09-10 10:34:08.461 Allowed protected custom studies: | 2024-09-10 10:34:08.461 Crash reporter started: true | 2024-09-10 10:34:08.461 Teton CME Order Routing | Firm: Dorman | 2024-09-10 10:34:16.357 Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091 | 2024-09-10 10:34:16.357 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2024-09-10 10:34:16.358 DTC Client socket (2) | New receive buffer size: 5242880 | 2024-09-10 10:34:16.358 DTC Client socket (2) | Connecting to IP: 208.185.224.130. | 2024-09-10 10:34:16.358 Teton CME Order Routing | Network connection to server complete. | 2024-09-10 10:34:16.462 Teton CME Order Routing | Starting socket receive thread. | 2024-09-10 10:34:16.462 Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2024-09-10 10:34:16.462 Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:16.637 Teton CME Order Routing | Sending logon request message. | 2024-09-10 10:34:16.637 Teton CME Order Routing | Received logon response. | 2024-09-10 10:34:17.158 Teton CME Order Routing | Server Name: SC DTC Server. Build=51192. | 2024-09-10 10:34:17.158 Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2024-09-10 10:34:17.158 Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2024-09-10 10:34:17.158 Teton CME Order Routing | Trading is supported. | 2024-09-10 10:34:17.158 Teton CME Order Routing | Order cancel and replace is supported. | 2024-09-10 10:34:17.158 Teton CME Order Routing | OCO Orders supported. | 2024-09-10 10:34:17.158 Teton CME Order Routing | Bracket Orders supported. | 2024-09-10 10:34:17.158 Teton CME Order Routing | Connected to server complete. | 2024-09-10 10:34:17.158 Triggering next historical data download in queue. | 2024-09-10 10:34:17.158 Triggering next historical data download in queue. | 2024-09-10 10:34:17.158 Triggering next historical data download in queue. | 2024-09-10 10:34:17.158 Triggering next historical data download in queue. | 2024-09-10 10:34:17.158 Updated verified funded futures trading account ending date to: 2024-10-10 14:34:17 | 2024-09-10 10:34:17.158 Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2024-09-10 10:34:17.325 No download requests in the queue to start downloads for. | 2024-09-10 10:34:17.325 No download requests in the queue to start downloads for. | 2024-09-10 10:34:17.325 No download requests in the queue to start downloads for. | 2024-09-10 10:34:17.325 No download requests in the queue to start downloads for. | 2024-09-10 10:34:17.325 Mapping CLV24_FUT_CME to CLV24. Service code: nymex | 2024-09-10 10:34:17.326 Using symbol data fast lookup vector | 2024-09-10 10:34:17.326 SC Data - All Services | Starting real-time market data updates for: CLV24_FUT_CME (CLV24). ID: 1 Service code: nymex | 2024-09-10 10:34:17.326 SC Data - All Services | Connecting to the server ds13.sierracharts.com. Port 443 | 2024-09-10 10:34:17.326 SC Data - All Services | Requesting security definition data for: CLV24_FUT_CME (CLV24). ID: 1 | 2024-09-10 10:34:17.326 Added historical Intraday data request for CLV24_FUT_CME to the queue. | 2024-09-10 10:34:17.326 Intraday data recording state for symbol CLV24_FUT_CME is set to download 'Pending'. | 2024-09-10 10:34:17.326 Triggering next historical data download in queue. | 2024-09-10 10:34:17.326 DTC Client socket (3) | Creating socket. | 2024-09-10 10:34:17.326 DTC Client socket (3) | New receive buffer size: 5242880 | 2024-09-10 10:34:17.326 DTC Client socket (3) | Connecting to IP: 67.214.125.10. | 2024-09-10 10:34:17.326 Delaying start of download for CLV24_FUT_CME. | 2024-09-10 10:34:17.338 Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-09-09 15:07:43.602991 | 2024-09-10 10:34:17.338 SC Data - All Services | Network connection to server complete. | 2024-09-10 10:34:17.435 SC Data - All Services | Starting socket receive thread. | 2024-09-10 10:34:17.435 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2024-09-10 10:34:17.435 Updated verified funded futures trading account ending date to: 2024-10-10 14:34:17 | 2024-09-10 10:34:17.435 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: CLV24_FUT_CME | 2024-09-10 10:34:17.436 Teton CME Order Routing | Received security definition for symbol CLV24_FUT_CME | 2024-09-10 10:34:17.436 Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=44603 | 2024-09-10 10:34:17.436 SC Data - All Services | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:17.500 SC Data - All Services | Sending logon request message. | 2024-09-10 10:34:17.500 SC Data - All Services | Received logon response. | 2024-09-10 10:34:17.594 SC Data - All Services | Server Name: RealTimeServer. | 2024-09-10 10:34:17.594 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2024-09-10 10:34:17.594 SC Data - All Services | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2024-09-10 10:34:17.594 SC Data - All Services | Waiting for socket receive thread to end | 2024-09-10 10:34:17.594 DTC Client socket (3) | CloseSocket call. | 2024-09-10 10:34:17.595 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2024-09-10 10:34:17.595 SC Data - All Services | Disconnected from the server. | 2024-09-10 10:34:17.595 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2024-09-10 10:34:17.595 DTC Client socket (3) | Socket gracefully closed by remote side. | 2024-09-10 10:34:17.619 DTC Client socket (3) | Closed. | 2024-09-10 10:34:17.619 Mapping YMU23_FUT_CME to YMU23. Service code: cbot | 2024-09-10 10:34:17.684 SC DTC Delayed Exchange Data | Starting real-time market data updates for: YMU23_FUT_CME (YMU23). ID: 2 Service code: cbot | 2024-09-10 10:34:17.684 SC DTC Delayed Exchange Data | Connecting to the server ds25-2.sierracharts.com. Port 10043 | 2024-09-10 10:34:17.684 SC DTC Delayed Exchange Data | Requesting security definition data for: YMU23_FUT_CME (YMU23). ID: 2 | 2024-09-10 10:34:17.685 Added historical Intraday data request for YMU23_FUT_CME to the queue. | 2024-09-10 10:34:17.685 Intraday data recording state for symbol YMU23_FUT_CME is set to download 'Pending'. | 2024-09-10 10:34:17.685 Triggering next historical data download in queue. | 2024-09-10 10:34:17.685 DTC Client socket (3) | Creating socket. | 2024-09-10 10:34:17.685 DTC Client socket (3) | New receive buffer size: 5242880 | 2024-09-10 10:34:17.685 DTC Client socket (3) | Connecting to IP: 67.214.125.9. | 2024-09-10 10:34:17.685 SC DTC Delayed Exchange Data | Network connection to server complete. | 2024-09-10 10:34:17.791 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2024-09-10 10:34:17.791 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2024-09-10 10:34:17.791 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:17.891 SC DTC Delayed Exchange Data | Sending logon request message. | 2024-09-10 10:34:17.891 Mapping CLQ24_FUT_CME to CLQ24. Service code: nymex | 2024-09-10 10:34:17.892 SC Data - All Services | Starting real-time market data updates for: CLQ24_FUT_CME (CLQ24). ID: 3 Service code: nymex | 2024-09-10 10:34:17.892 SC Data - All Services | Requesting security definition data for: CLQ24_FUT_CME (CLQ24). ID: 3 | 2024-09-10 10:34:17.892 Added historical Intraday data request for CLQ24_FUT_CME to the queue. | 2024-09-10 10:34:17.892 Intraday data recording state for symbol CLQ24_FUT_CME is set to download 'Pending'. | 2024-09-10 10:34:17.892 Triggering next historical data download in queue. | 2024-09-10 10:34:17.892 SC DTC Delayed Exchange Data | Received logon response. | 2024-09-10 10:34:18.056 SC DTC Delayed Exchange Data | Server Name: RealTimeServer. | 2024-09-10 10:34:18.056 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2024-09-10 10:34:18.057 SC DTC Delayed Exchange Data | Connection error: Invalid login data.. | 2024-09-10 10:34:18.057 * SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2024-09-10 10:34:18.057 DTC Client socket (3) | Socket gracefully closed by remote side. | 2024-09-10 10:34:18.057 DTC Client socket (3) | CloseSocket call. | 2024-09-10 10:34:18.057 DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2024-09-10 10:34:18.057 DTC Client socket (3) | Closed. | 2024-09-10 10:34:18.057 SC DTC Delayed Exchange Data | Disconnected from the server. | 2024-09-10 10:34:18.057 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: CLQ24_FUT_CME | 2024-09-10 10:34:18.057 Teton CME Order Routing | Received security definition for symbol CLQ24_FUT_CME | 2024-09-10 10:34:18.057 Mapping ESU23_FUT_CME to ESU23. Service code: cme | 2024-09-10 10:34:18.125 SC Data - All Services | Starting real-time market data updates for: ESU23_FUT_CME (ESU23). ID: 4 Service code: cme | 2024-09-10 10:34:18.125 SC Data - All Services | Requesting security definition data for: ESU23_FUT_CME (ESU23). ID: 4 | 2024-09-10 10:34:18.125 Added historical Intraday data request for ESU23_FUT_CME to the queue. | 2024-09-10 10:34:18.125 Intraday data recording state for symbol ESU23_FUT_CME is set to download 'Pending'. | 2024-09-10 10:34:18.125 Triggering next historical data download in queue. | 2024-09-10 10:34:18.125 Mapping NQU24_FUT_CME to NQU24. Service code: cme | 2024-09-10 10:34:18.142 SC Data - All Services | Starting real-time market data updates for: NQU24_FUT_CME (NQU24). ID: 5 Service code: cme | 2024-09-10 10:34:18.142 SC Data - All Services | Requesting security definition data for: NQU24_FUT_CME (NQU24). ID: 5 | 2024-09-10 10:34:18.142 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESU23_FUT_CME | 2024-09-10 10:34:18.231 Teton CME Order Routing | Received security definition for symbol ESU23_FUT_CME | 2024-09-10 10:34:18.231 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: NQU24_FUT_CME | 2024-09-10 10:34:18.416 Teton CME Order Routing | Received security definition for symbol NQU24_FUT_CME | 2024-09-10 10:34:18.416 SC Data - All Services | Connecting to the server ds28-2.sierracharts.com. Port 443 | 2024-09-10 10:34:19.891 DTC Client socket (3) | Creating socket. | 2024-09-10 10:34:19.891 DTC Client socket (3) | New receive buffer size: 5242880 | 2024-09-10 10:34:19.891 DTC Client socket (3) | Connecting to IP: 67.214.125.6. | 2024-09-10 10:34:19.891 SC Data - All Services | Network connection to server complete. | 2024-09-10 10:34:19.989 SC Data - All Services | Starting socket receive thread. | 2024-09-10 10:34:19.989 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2024-09-10 10:34:19.989 SC Data - All Services | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:20.063 SC Data - All Services | Sending logon request message. | 2024-09-10 10:34:20.063 SC Data - All Services | Received logon response. | 2024-09-10 10:34:20.154 SC Data - All Services | Server Name: RealTimeServer. | 2024-09-10 10:34:20.154 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2024-09-10 10:34:20.154 SC Data - All Services | Logon error received from server: Maximum connections reached. | 2024-09-10 10:34:20.154 SC Data - All Services | Waiting for socket receive thread to end | 2024-09-10 10:34:20.154 DTC Client socket (3) | CloseSocket call. | 2024-09-10 10:34:20.154 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2024-09-10 10:34:20.154 SC Data - All Services | Disconnected from the server. | 2024-09-10 10:34:20.154 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2024-09-10 10:34:20.154 DTC Client socket (3) | Socket gracefully closed by remote side. | 2024-09-10 10:34:20.173 DTC Client socket (3) | Closed. | 2024-09-10 10:34:20.173 SC Data - All Services | Connecting to the server ds32.sierracharts.com. Port 10048 | 2024-09-10 10:34:22.461 Requesting market depth updates for: CLQ24_FUT_CME if supported. | 2024-09-10 10:34:22.461 Separate subscription for market depth updates not supported. CLQ24_FUT_CME | 2024-09-10 10:34:22.461 Requesting market depth updates for: CLV24_FUT_CME if supported. | 2024-09-10 10:34:22.461 Separate subscription for market depth updates not supported. CLV24_FUT_CME | 2024-09-10 10:34:22.461 DTC Client socket (3) | Creating socket. | 2024-09-10 10:34:22.461 DTC Client socket (3) | New receive buffer size: 5242880 | 2024-09-10 10:34:22.461 DTC Client socket (3) | Connecting to IP: 67.214.125.3. | 2024-09-10 10:34:22.461 SC Data - All Services | Network connection to server complete. | 2024-09-10 10:34:22.533 SC Data - All Services | Starting socket receive thread. | 2024-09-10 10:34:22.533 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2024-09-10 10:34:22.533 SC Data - All Services | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:22.720 SC Data - All Services | Sending logon request message. | 2024-09-10 10:34:22.720 DTC Client socket (3) | Socket gracefully closed by remote side. | 2024-09-10 10:34:23.680 SC Data - All Services | Received logon response. | 2024-09-10 10:34:23.761 SC Data - All Services | Server Name: RealTimeServer. | 2024-09-10 10:34:23.761 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2024-09-10 10:34:23.761 SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2024-09-10 10:34:23.761 SC Data - All Services | Waiting for socket receive thread to end | 2024-09-10 10:34:23.761 DTC Client socket (3) | CloseSocket call. | 2024-09-10 10:34:23.762 DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2024-09-10 10:34:23.762 DTC Client socket (3) | Closed. | 2024-09-10 10:34:23.762 SC Data - All Services | Disconnected from the server. | 2024-09-10 10:34:23.762 SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2024-09-10 10:34:23.762 HD Request # 11 | Downloading Intraday chart data for CLV24_FUT_CME to the file CLV24_FUT_CME.scid. Service: nymex | 2024-09-10 10:34:48.553 HD Request # 11 | Download start date-time: 2024-09-10 10:33:25.000000. File last date-time: 2024-09-10 10:33:25.520000 | 2024-09-10 10:34:48.554 HD Request # 11 | Using server: ds32.sierracharts.com port 10150 | 2024-09-10 10:34:48.554 Socket (3) | Creating socket. | 2024-09-10 10:34:48.554 Socket (3) | New receive buffer size: 5242880 | 2024-09-10 10:34:48.554 Socket (3) | Connecting to IP: 67.214.125.3. | 2024-09-10 10:34:48.554 HD Request # 11 | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:48.624 HD Request # 11 | Sending historical data logon request message. | 2024-09-10 10:34:48.624 HD Request # 11 | Requesting Intraday data. Start date-time: 2024-09-10 10:33:25. Record interval: 0. Symbol: CLV24 | 2024-09-10 10:34:49.143 HD Request # 11 | Decompressing data. | 2024-09-10 10:34:49.176 HD Request # 11 | Receiving Intraday data for CLV24_FUT_CME starting at 2024-09-10 10:33:25.096000 | 2024-09-10 10:34:49.208 Socket (3) | CloseSocket call. | 2024-09-10 10:34:49.209 Socket (3) | Shutdown started. Waiting for graceful close. | 2024-09-10 10:34:49.209 Historical data download thread signaled to stop. | 2024-09-10 10:34:49.214 HD Request # 11 | Timestamp of first Intraday data file record written: 2024-09-10 10:33:26.353000. | 2024-09-10 10:34:49.214 HD Request # 11 | Received 1433 Intraday data records from 2024-09-10 10:33:25.096000 to 2024-09-10 10:34:48.161001 (83.1 seconds) and wrote 1429 records for CLV24_FUT_CME | 2024-09-10 10:34:49.214 HD Request # 11 | Add time&sales data | Remembered last file record date-time: 2024-09-10 14:34:48.161001 | 2024-09-10 10:34:49.220 HD Request # 11 | Completion time: 1s. | 2024-09-10 10:34:49.220 HD Request # 11 | Intraday data download complete for CLV24_FUT_CME. Unique request ID: 11 | 2024-09-10 10:34:49.220 Removing historical data download ID 11. | 2024-09-10 10:34:49.220 Real-time Intraday chart data file updates started for CLV24_FUT_CME | 2024-09-10 10:34:49.220 Intraday chart data file opened for CLV24_FUT_CME | 2024-09-10 10:34:49.220 HD Request # 11 | Enabling Intraday chart updating for symbol. | 2024-09-10 10:34:49.220 Triggering next historical data download in queue. | 2024-09-10 10:34:49.220 HD Request # 12 | Downloading Intraday chart data for YMU23_FUT_CME to the file YMU23_FUT_CME.scid. Service: cbot | 2024-09-10 10:34:49.220 HD Request # 12 | Download start date-time: 2023-09-15 09:29:59.000000. File last date-time: 2023-09-15 09:29:59.805004 | 2024-09-10 10:34:49.220 HD Request # 12 | Using server: ds26.sierracharts.com port 10149 | 2024-09-10 10:34:49.220 Socket (4) | Creating socket. | 2024-09-10 10:34:49.220 Socket (4) | New receive buffer size: 5242880 | 2024-09-10 10:34:49.220 Socket (4) | Connecting to IP: 69.39.70.243. | 2024-09-10 10:34:49.220 Socket (3) | Socket gracefully closed by remote side. | 2024-09-10 10:34:49.235 Socket (3) | Closed. | 2024-09-10 10:34:49.235 HD Request # 12 | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:49.291 HD Request # 12 | Sending historical data logon request message. | 2024-09-10 10:34:49.291 Chart #8 has tagged chart #6 for full recalculation. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.637 HD Request # 12 | Requesting Intraday data. Start date-time: 2023-09-15 09:29:59. Record interval: 0. Symbol: YMU23 | 2024-09-10 10:34:49.804 Chart #2 has tagged chart #3 for full recalculation. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.809 Chart #2 has tagged chart #4 for full recalculation. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.809 Chart #2 has tagged chart #5 for full recalculation. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.809 Chart #2 has tagged chart #8 for full recalculation. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.809 Chart #2 has tagged chart #9 for full recalculation. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.809 CLV24_FUT_CME[M] 5 Min #5 | Performing a full recalculation because it has been tagged. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.824 Chart #5 has tagged chart #8 for full recalculation. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.836 Chart #5 has tagged chart #9 for full recalculation. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.836 HD Request # 12 | Decompressing data. | 2024-09-10 10:34:49.840 HD Request # 12 | Receiving Intraday data for YMU23_FUT_CME starting at 2023-09-15 09:29:59.805000 | 2024-09-10 10:34:49.867 Socket (4) | CloseSocket call. | 2024-09-10 10:34:49.867 Socket (4) | Shutdown started. Waiting for graceful close. | 2024-09-10 10:34:49.867 Socket (4) | Socket gracefully closed by remote side. | 2024-09-10 10:34:49.896 Socket (4) | Closed. | 2024-09-10 10:34:49.896 Historical data download thread signaled to stop. | 2024-09-10 10:34:49.927 HD Request # 12 | Received 5 Intraday data records from 2023-09-15 09:29:59.805000 to 2023-09-15 09:29:59.805004 (0.0 seconds) and wrote 0 records for YMU23_FUT_CME | 2024-09-10 10:34:49.927 HD Request # 12 | Add time&sales data | Remembered last file record date-time: 2023-09-15 13:29:59.805004 | 2024-09-10 10:34:49.927 HD Request # 12 | Completion time: 0s. | 2024-09-10 10:34:49.927 HD Request # 12 | Intraday data download complete for YMU23_FUT_CME. Unique request ID: 12 | 2024-09-10 10:34:49.927 Removing historical data download ID 12. | 2024-09-10 10:34:49.927 Real-time Intraday chart data file updates started for YMU23_FUT_CME | 2024-09-10 10:34:49.927 Intraday chart data file opened for YMU23_FUT_CME | 2024-09-10 10:34:49.927 HD Request # 12 | Enabling Intraday chart updating for symbol. | 2024-09-10 10:34:49.927 Triggering next historical data download in queue. | 2024-09-10 10:34:49.928 HD Request # 13 | Downloading Intraday chart data for CLQ24_FUT_CME to the file CLQ24_FUT_CME.scid. Service: nymex | 2024-09-10 10:34:49.928 HD Request # 13 | Download start date-time: 2024-07-22 14:29:38.000000. File last date-time: 2024-07-22 14:29:38.990000 | 2024-09-10 10:34:49.928 HD Request # 13 | Using server: ds28.sierracharts.com port 10150 | 2024-09-10 10:34:49.928 Socket (3) | Creating socket. | 2024-09-10 10:34:49.928 Socket (3) | New receive buffer size: 5242880 | 2024-09-10 10:34:49.928 Socket (3) | Connecting to IP: 67.214.125.5. | 2024-09-10 10:34:49.928 CLV24_FUT_CME[M] 20 Sec #8 | Performing a full recalculation because it has been tagged. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.948 HD Request # 13 | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:49.987 HD Request # 13 | Sending historical data logon request message. | 2024-09-10 10:34:49.987 CLQ24_FUT_CME[M] 30 Sec #4 | Performing a full recalculation because it has been tagged. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:50.487 HD Request # 13 | Requesting Intraday data. Start date-time: 2024-07-22 14:29:38. Record interval: 0. Symbol: CLQ24 | 2024-09-10 10:34:50.499 HD Request # 13 | Decompressing data. | 2024-09-10 10:34:50.529 HD Request # 13 | Receiving Intraday data for CLQ24_FUT_CME starting at 2024-07-22 14:29:38.990000 | 2024-09-10 10:34:50.558 Socket (3) | CloseSocket call. | 2024-09-10 10:34:50.558 Socket (3) | Shutdown started. Waiting for graceful close. | 2024-09-10 10:34:50.558 Socket (3) | Socket gracefully closed by remote side. | 2024-09-10 10:34:50.592 Socket (3) | Closed. | 2024-09-10 10:34:50.592 Historical data download thread signaled to stop. | 2024-09-10 10:34:50.764 HD Request # 13 | Received 1 Intraday data record from 2024-07-22 14:29:38.990000 to 2024-07-22 14:29:38.990000 (0.0 seconds) and wrote 0 records for CLQ24_FUT_CME | 2024-09-10 10:34:50.764 HD Request # 13 | Add time&sales data | Remembered last file record date-time: 2024-07-22 18:29:38.990000 | 2024-09-10 10:34:50.764 HD Request # 13 | Completion time: 1s. | 2024-09-10 10:34:50.764 HD Request # 13 | Intraday data download complete for CLQ24_FUT_CME. Unique request ID: 13 | 2024-09-10 10:34:50.764 Removing historical data download ID 13. | 2024-09-10 10:34:50.764 Real-time Intraday chart data file updates started for CLQ24_FUT_CME | 2024-09-10 10:34:50.764 Intraday chart data file opened for CLQ24_FUT_CME | 2024-09-10 10:34:50.764 HD Request # 13 | Enabling Intraday chart updating for symbol. | 2024-09-10 10:34:50.764 Triggering next historical data download in queue. | 2024-09-10 10:34:50.764 HD Request # 14 | Downloading Intraday chart data for ESU23_FUT_CME to the file ESU23_FUT_CME.scid. Service: cme | 2024-09-10 10:34:50.764 HD Request # 14 | Download start date-time: 2023-09-15 09:29:59.000000. File last date-time: 2023-09-15 09:29:59.452000 | 2024-09-10 10:34:50.765 HD Request # 14 | Using server: ds32.sierracharts.com port 10149 | 2024-09-10 10:34:50.765 Socket (3) | Creating socket. | 2024-09-10 10:34:50.765 Socket (3) | New receive buffer size: 5242880 | 2024-09-10 10:34:50.765 Socket (3) | Connecting to IP: 67.214.125.3. | 2024-09-10 10:34:50.765 CLV24_FUT_CME[M] 20 Sec #9 | Performing a full recalculation because it has been tagged. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:50.780 HD Request # 14 | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:50.839 HD Request # 14 | Sending historical data logon request message. | 2024-09-10 10:34:50.839 HD Request # 14 | Requesting Intraday data. Start date-time: 2023-09-15 09:29:59. Record interval: 0. Symbol: ESU23 | 2024-09-10 10:34:51.360 HD Request # 14 | Decompressing data. | 2024-09-10 10:34:51.391 HD Request # 14 | Receiving Intraday data for ESU23_FUT_CME starting at 2023-09-15 09:29:59.417000 | 2024-09-10 10:34:51.422 Socket (3) | CloseSocket call. | 2024-09-10 10:34:51.422 Socket (3) | Shutdown started. Waiting for graceful close. | 2024-09-10 10:34:51.422 Socket (3) | Socket gracefully closed by remote side. | 2024-09-10 10:34:51.459 Socket (3) | Closed. | 2024-09-10 10:34:51.459 Historical data download thread signaled to stop. | 2024-09-10 10:34:51.482 HD Request # 14 | Received 6 Intraday data records from 2023-09-15 09:29:59.417000 to 2023-09-15 09:29:59.452000 (0.0 seconds) and wrote 0 records for ESU23_FUT_CME | 2024-09-10 10:34:51.482 HD Request # 14 | Add time&sales data | Remembered last file record date-time: 2023-09-15 13:29:59.452000 | 2024-09-10 10:34:51.483 HD Request # 14 | Completion time: 1s. | 2024-09-10 10:34:51.483 HD Request # 14 | Intraday data download complete for ESU23_FUT_CME. Unique request ID: 14 | 2024-09-10 10:34:51.483 Removing historical data download ID 14. | 2024-09-10 10:34:51.483 Real-time Intraday chart data file updates started for ESU23_FUT_CME | 2024-09-10 10:34:51.483 Intraday chart data file opened for ESU23_FUT_CME | 2024-09-10 10:34:51.483 HD Request # 14 | Enabling Intraday chart updating for symbol. | 2024-09-10 10:34:51.483 Triggering next historical data download in queue. | 2024-09-10 10:34:51.483 No download requests in the queue to start downloads for. | 2024-09-10 10:34:51.483 CLV24_FUT_CME[M] 20 Sec #6 | Performing a full recalculation because it has been tagged. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:53.742 CLV24_FUT_CME[M] 30 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:53.909 SC Data - All Services | Connecting to the server ds32-2.sierracharts.com. Port 443 | 2024-09-10 10:34:54.197 DTC Client socket (3) | Creating socket. | 2024-09-10 10:34:54.197 DTC Client socket (3) | New receive buffer size: 5242880 | 2024-09-10 10:34:54.197 DTC Client socket (3) | Connecting to IP: 67.214.125.4. | 2024-09-10 10:34:54.197 SC Data - All Services | Network connection to server complete. | 2024-09-10 10:34:54.272 SC Data - All Services | Starting socket receive thread. | 2024-09-10 10:34:54.272 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2024-09-10 10:34:54.272 SC Data - All Services | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:54.360 SC Data - All Services | Sending logon request message. | 2024-09-10 10:34:54.360 SC Data - All Services | Received logon response. | 2024-09-10 10:34:55.289 SC Data - All Services | Server Name: RealTimeServer. | 2024-09-10 10:34:55.289 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2024-09-10 10:34:55.289 SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2024-09-10 10:34:55.289 SC Data - All Services | Waiting for socket receive thread to end | 2024-09-10 10:34:55.289 DTC Client socket (3) | CloseSocket call. | 2024-09-10 10:34:55.289 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2024-09-10 10:34:55.289 SC Data - All Services | Disconnected from the server. | 2024-09-10 10:34:55.289 SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2024-09-10 10:34:55.289 DTC Client socket (3) | Socket gracefully closed by remote side. | 2024-09-10 10:34:55.311 DTC Client socket (3) | Closed. | 2024-09-10 10:34:55.311 |
| [2024-09-10 15:13:08] |
| Sierra_Chart Engineering - Posts: 17145 |
|
The problem is you are running an older version of Sierra Chart. You must update. Instructions: Software Download: Fast Update This will resolve the problem. All of your installations of Sierra Chart must be up-to-date. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-09-10 15:13:41
|
| [2024-09-10 15:18:23] |
| User713884 - Posts: 3 |
|
Thanks for your response. I updated the software but am still receiving the same error message. Please find the updated log below. 2024-09-10 11:16:09.196 | Software version: 2674 64-bit 2024-09-10 11:16:09.196 | Primary Thread ID: 6640 2024-09-10 11:16:09.196 | Usage end date: 2024-10-11 2024-09-10 11:16:09.196 | Enabled for: Advanced Features 2. 2024-09-10 11:16:09.196 | Enabled for: Sierra Chart Historical Data Service. 2024-09-10 11:16:09.196 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-09-10 11:16:09.196 | Enabled for: Delayed Denali Exchange Data Feed. 2024-09-10 11:16:09.196 | Enabled for exchange2: CME 2024-09-10 11:16:09.196 | Enabled for exchange2: NYMEX 2024-09-10 11:16:09.196 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-09-10 11:16:09.196 | Current selected Data/Trading service: Teton CME Order Routing 2024-09-10 11:16:09.196 | Custom symbol settings values: disabled 2024-09-10 11:16:09.196 | Chart Update Interval: 6000 2024-09-10 11:16:09.196 | Intraday Data Storage Time Unit: 0 2024-09-10 11:16:09.196 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-09-10 11:16:09.196 | 2024-09-10 15:16:09 Local computer time in UTC 2024-09-10 11:16:09.196 | 2024-09-10 11:16:09 Local computer time in SC Time Zone 2024-09-10 11:16:09.196 | 2024-09-10 15:11:15 Server time in UTC 2024-09-10 11:16:09.196 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-09-10 11:16:09.196 | Program path: C:\SierraChart\SierraChartTransActMA\ 2024-09-10 11:16:09.196 | Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ 2024-09-10 11:16:09.196 | OS Version Number: 10.0 2024-09-10 11:16:09.196 | Locale Setting: C 2024-09-10 11:16:09.196 | DLLs: UserContributedStudies_64.dll 2024-09-10 11:16:09.196 | Allowed protected custom studies: 2024-09-10 11:16:09.196 | Crash reporter started: true 2024-09-10 11:16:09.196 | | Number times message added: 1 2024-09-10 11:16:17.400 | Teton CME Order Routing | Firm: Dorman 2024-09-10 11:16:17.400 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091 2024-09-10 11:16:17.401 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-09-10 11:16:17.401 | DTC Client socket (1) | New receive buffer size: 0 2024-09-10 11:16:17.401 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2024-09-10 11:16:17.495 | Teton CME Order Routing | Network connection to server complete. 2024-09-10 11:16:17.495 | Teton CME Order Routing | Starting socket receive thread. 2024-09-10 11:16:17.495 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none 2024-09-10 11:16:17.676 | Teton CME Order Routing | Setting DTC encoding to Binary VLS 2024-09-10 11:16:17.676 | Teton CME Order Routing | Sending logon request message. 2024-09-10 11:16:18.215 | Teton CME Order Routing | Received logon response. 2024-09-10 11:16:18.215 | Teton CME Order Routing | Server Name: SC DTC Server. Build=51192. 2024-09-10 11:16:18.215 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 2024-09-10 11:16:18.215 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. 2024-09-10 11:16:18.215 | Teton CME Order Routing | Trading is supported. 2024-09-10 11:16:18.215 | Teton CME Order Routing | Order cancel and replace is supported. 2024-09-10 11:16:18.215 | Teton CME Order Routing | OCO Orders supported. 2024-09-10 11:16:18.215 | Teton CME Order Routing | Bracket Orders supported. 2024-09-10 11:16:18.215 | Teton CME Order Routing | MarketDepthIsSupported: 1 2024-09-10 11:16:18.215 | Teton CME Order Routing | Connected to server complete. 2024-09-10 11:16:18.216 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-09-10 11:16:18.216 | Updated verified funded futures trading account ending date to: 2024-10-10 15:16:18 2024-09-10 11:16:18.226 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. 2024-09-10 11:16:18.226 | Mapping NQU24_FUT_CME to NQU24. Service code: cme 2024-09-10 11:16:18.226 | Using symbol data fast lookup vector 2024-09-10 11:16:18.226 | Denali Data Feed | Starting real-time market data updates for: NQU24_FUT_CME (NQU24). ID: 1 Service code: cme 2024-09-10 11:16:18.226 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10048 2024-09-10 11:16:18.226 | Denali Data Feed | Requesting security definition data for: NQU24_FUT_CME (NQU24). ID: 1 2024-09-10 11:16:18.226 | Added historical Intraday data request for NQU24_FUT_CME to the queue. 2024-09-10 11:16:18.226 | Intraday data recording state for symbol NQU24_FUT_CME is set to download 'Pending'. 2024-09-10 11:16:18.226 | Triggering next historical data download in queue. 2024-09-10 11:16:18.231 | Delaying start of download for NQU24_FUT_CME. 2024-09-10 11:16:18.241 | DTC Client socket (2) | Creating socket. 2024-09-10 11:16:18.241 | DTC Client socket (2) | New receive buffer size: 0 2024-09-10 11:16:18.241 | DTC Client socket (2) | Connecting to IP: 67.214.125.6. 2024-09-10 11:16:18.314 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-09-09 15:07:43.602991 2024-09-10 11:16:18.314 | Denali Data Feed | Network connection to server complete. 2024-09-10 11:16:18.314 | Denali Data Feed | Starting socket receive thread. 2024-09-10 11:16:18.314 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-09-10 11:16:18.314 | Updated verified funded futures trading account ending date to: 2024-10-10 15:16:18 2024-09-10 11:16:18.314 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: NQU24_FUT_CME 2024-09-10 11:16:18.314 | Teton CME Order Routing | Setting external service identifier for symbol NQU24_FUT_CME to 4 2024-09-10 11:16:18.314 | Teton CME Order Routing | Received security definition for symbol NQU24_FUT_CME 2024-09-10 11:16:18.400 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=44603 2024-09-10 11:16:18.400 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-09-10 11:16:18.400 | Denali Data Feed | Sending logon request message. 2024-09-10 11:16:18.855 | Mapping ESU24_FUT_CME to ESU24. Service code: cme 2024-09-10 11:16:18.855 | Denali Data Feed | Starting real-time market data updates for: ESU24_FUT_CME (ESU24). ID: 2 Service code: cme 2024-09-10 11:16:18.855 | Denali Data Feed | Requesting security definition data for: ESU24_FUT_CME (ESU24). ID: 2 2024-09-10 11:16:18.855 | Mapping CLV24_FUT_CME to CLV24. Service code: nymex 2024-09-10 11:16:18.855 | Denali Data Feed | Starting real-time market data updates for: CLV24_FUT_CME (CLV24). ID: 3 Service code: nymex 2024-09-10 11:16:18.855 | Denali Data Feed | Requesting security definition data for: CLV24_FUT_CME (CLV24). ID: 3 2024-09-10 11:16:18.951 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESU24_FUT_CME 2024-09-10 11:16:18.951 | Teton CME Order Routing | Setting external service identifier for symbol ESU24_FUT_CME to 3 2024-09-10 11:16:18.951 | Teton CME Order Routing | Received security definition for symbol ESU24_FUT_CME 2024-09-10 11:16:18.951 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: CLV24_FUT_CME 2024-09-10 11:16:18.951 | Teton CME Order Routing | Setting external service identifier for symbol CLV24_FUT_CME to 27 2024-09-10 11:16:18.951 | Teton CME Order Routing | Received security definition for symbol CLV24_FUT_CME 2024-09-10 11:16:19.300 | Denali Data Feed | Received logon response. 2024-09-10 11:16:19.300 | Denali Data Feed | Server Name: RealTimeServer. 2024-09-10 11:16:19.300 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-09-10 11:16:19.300 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-09-10 11:16:19.300 | Denali Data Feed | Failed connections: 8 2024-09-10 11:16:19.300 | Denali Data Feed | Waiting for socket receive thread to end 2024-09-10 11:16:19.301 | DTC Client socket (2) | CloseSocket call. 2024-09-10 11:16:19.301 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-09-10 11:16:19.301 | Denali Data Feed | Disconnected from the server. 2024-09-10 11:16:19.301 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2024-09-10 11:16:19.333 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-09-10 11:16:19.333 | DTC Client socket (2) | Closed. 2024-09-10 11:16:23.317 | Requesting market depth updates for: NQU24_FUT_CME if supported. NumLevels=100 2024-09-10 11:16:30.981 | File >> Disconnect selected. 2024-09-10 11:16:30.991 | Teton CME Order Routing | Waiting for socket receive thread to end 2024-09-10 11:16:30.991 | DTC Client socket (1) | CloseSocket call. 2024-09-10 11:16:30.991 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-09-10 11:16:30.991 | DTC Client socket (0) | CloseSocket call. 2024-09-10 11:16:30.991 | Denali Data Feed | Disconnected from the server. 2024-09-10 11:16:30.991 | Teton CME Order Routing | Disconnected. 2024-09-10 11:16:31.030 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-09-10 11:16:31.030 | DTC Client socket (1) | Closed. 2024-09-10 11:16:31.157 | HD Request # 3 | Downloading Intraday chart data for NQU24_FUT_CME to the file NQU24_FUT_CME.scid. Service: cme 2024-09-10 11:16:31.157 | HD Request # 3 | Download start date-time: 2024-09-10 11:15:10.000000. File last date-time: 2024-09-10 11:15:10.420000 2024-09-10 11:16:31.157 | HD Request # 3 | Using server: ds26.sierracharts.com port 10150 2024-09-10 11:16:31.158 | Socket (1) | Creating socket. 2024-09-10 11:16:31.158 | Socket (1) | New receive buffer size: 0 2024-09-10 11:16:31.158 | Socket (1) | Connecting to IP: 69.39.70.243. 2024-09-10 11:16:31.236 | HD Request # 3 | Setting DTC encoding to Binary VLS 2024-09-10 11:16:31.236 | HD Request # 3 | Sending historical data logon request message. 2024-09-10 11:16:31.754 | HD Request # 3 | Requesting Intraday data. Start date-time: 2024-09-10 11:15:10. Record interval: 0. Symbol: NQU24 2024-09-10 11:16:31.788 | HD Request # 3 | Decompressing data. 2024-09-10 11:16:31.828 | HD Request # 3 | Receiving Intraday data for NQU24_FUT_CME starting at 2024-09-10 11:15:10.420000 2024-09-10 11:16:31.829 | Socket (1) | CloseSocket call. 2024-09-10 11:16:31.829 | Socket (1) | Shutdown started. Waiting for graceful close. 2024-09-10 11:16:31.868 | Socket (1) | Socket gracefully closed by remote side. 2024-09-10 11:16:31.868 | Socket (1) | Closed. 2024-09-10 11:16:31.884 | Historical data download thread signaled to stop. 2024-09-10 11:16:31.884 | HD Request # 3 | Timestamp of first Intraday data file record written: 2024-09-10 11:15:10.731000. 2024-09-10 11:16:31.884 | HD Request # 3 | Received 1975 Intraday data records from 2024-09-10 11:15:10.420000 to 2024-09-10 11:16:29.713000 (79.3 seconds. Delay: 2.2 seconds) and wrote 1974 records for NQU24_FUT_CME 2024-09-10 11:16:31.884 | HD Request # 3 | Completion time: 0s. 2024-09-10 11:16:31.884 | HD Request # 3 | Intraday data download complete for NQU24_FUT_CME. Unique request ID: 3 2024-09-10 11:16:31.884 | Removing historical data download ID 3. 2024-09-10 11:16:31.884 | Real-time Intraday chart data file updates started for NQU24_FUT_CME 2024-09-10 11:16:31.884 | Intraday chart data file opened for NQU24_FUT_CME 2024-09-10 11:16:31.884 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2024-09-10 11:16:31.884 | 2024-09-10 11:16:31.884 | No download requests in the queue to start downloads for. 2024-09-10 11:16:31.884 | Historical data for NQU24_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. 2024-09-10 11:16:32.138 | Chart #4 has tagged chart #3 for full recalculation. Chartbook: NEAL NQ.Cht 2024-09-10 11:16:32.255 | Chart #1 has tagged chart #11 for full recalculation. Chartbook: NEAL NQ.Cht 2024-09-10 11:16:32.255 | Chart #1 has tagged chart #2 for full recalculation. Chartbook: NEAL NQ.Cht 2024-09-10 11:16:32.255 | Chart #1 has tagged chart #3 for full recalculation. Chartbook: NEAL NQ.Cht 2024-09-10 11:16:32.255 | Chart #1 has tagged chart #4 for full recalculation. Chartbook: NEAL NQ.Cht 2024-09-10 11:16:32.256 | NQU24_FUT_CME[M] 1 Min #11 | Performing a full recalculation because it has been tagged. Chartbook: NEAL NQ.Cht 2024-09-10 11:16:32.268 | Chart #11 has tagged chart #3 for full recalculation. Chartbook: NEAL NQ.Cht 2024-09-10 11:16:32.268 | Chart #11 has tagged chart #4 for full recalculation. Chartbook: NEAL NQ.Cht 2024-09-10 11:16:32.359 | NQU24_FUT_CME[M] 5 Sec #3 | Performing a full recalculation because it has been tagged. Chartbook: NEAL NQ.Cht 2024-09-10 11:16:33.294 | NQU24_FUT_CME[M] 10 Sec #4 | Performing a full recalculation because it has been tagged. Chartbook: NEAL NQ.Cht 2024-09-10 11:16:33.799 | Chart #4 has tagged chart #3 for full recalculation. Chartbook: NEAL NQ.Cht 2024-09-10 11:16:34.058 | NQU24_FUT_CME[M] 5 Sec #3 | Performing a full recalculation because it has been tagged. Chartbook: NEAL NQ.Cht 2024-09-10 11:16:36.869 | NQU24_FUT_CME[M] 30 Min #2 | Performing a full recalculation because it has been tagged. Chartbook: NEAL NQ.Cht |
| [2024-09-10 15:21:06] |
| Sierra_Chart Engineering - Posts: 17145 |
|
We see you are still running an older version of Sierra Chart: version 2586. All of your installations of Sierra Chart must be updated.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-10 15:50:34] |
| User713884 - Posts: 3 |
|
All fixed thanks
|
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