Support Board
Date/Time: Sat, 23 Nov 2024 09:01:07 +0000
Equities Data not working
View Count: 101
| [2024-09-03 17:39:56] |
| User177741 - Posts: 48 |
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I activated the data service for equities. However, I'm getting this Exact match not found for symbol error. Please help. See screenshot. I realize yesterday was a holiday. However, Sierra should still be able to load historical data right? The problem right now is there is no matching symbol even after I update the symbol list from server! See the screenshot in previous post. Thanks K |
 2024-09-02_13-27-21.jpg / V - Attached On 2024-09-03 17:39:20 UTC - Size: 122.34 KB - 44 views |
| [2024-09-03 18:41:11] |
| Sierra_Chart Engineering - Posts: 17145 |
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That will happen when using CQG. You can safely disregard that error message. The historical data downloads should have completed and be updating in real time. You can also use a separate installation of Sierra Chart for US equities data: Using Multiple Data and Trading Services at the Same Time Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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