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Date/Time: Sat, 23 Nov 2024 11:49:08 +0000



can't receive data

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[2024-08-26 22:05:39]
User700573 - Posts: 15
2024-08-26 15:03:42.639 | Trade activity files set size: 1695
2024-08-26 15:03:42.659 | Created the DTC Protocol server.
2024-08-26 15:03:42.660 | DTC Protocol Server listening on port 11099.
2024-08-26 15:03:42.660 | Reading Internal Order ID file.
2024-08-26 15:03:42.736 | Reading Trade Orders file.
2024-08-26 15:03:42.737 | Reading Trade Positions file.
2024-08-26 15:03:42.737 | Reading Trade Account Data files.
2024-08-26 15:03:42.747 | UDPListener (1728). Port 22904 | Listening on UDP port 22904.
2024-08-26 15:03:42.747 | Software version: 2643 64-bit
2024-08-26 15:03:42.747 | Primary Thread ID: 10948
2024-08-26 15:03:42.747 | Usage end date: 2024-09-01
2024-08-26 15:03:42.747 | Enabled for: Advanced Features 2.
2024-08-26 15:03:42.747 | Enabled for: Sierra Chart Historical Data Service.
2024-08-26 15:03:42.747 | Enabled for: Denali Real-Time Exchange Data Feed.
2024-08-26 15:03:42.747 | Enabled for: Delayed Denali Exchange Data Feed.
2024-08-26 15:03:42.747 | Enabled for exchange2: CME (Trading Account Required)
2024-08-26 15:03:42.747 | Enabled for exchange2: CBOT (Trading Account Required)
2024-08-26 15:03:42.747 | Enabled for exchange2: COMEX (Trading Account Required)
2024-08-26 15:03:42.747 | Enabled for exchange2: NYMEX (Trading Account Required)
2024-08-26 15:03:42.747 | Allow Support for Sierra Chart Data Feeds is enabled.
2024-08-26 15:03:42.747 | Current selected Data/Trading service: Teton CME Order Routing
2024-08-26 15:03:42.747 | Custom symbol settings values: enabled
2024-08-26 15:03:42.747 | Chart Update Interval: 500
2024-08-26 15:03:42.747 | Intraday Data Storage Time Unit: 0
2024-08-26 15:03:42.747 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00)
2024-08-26 15:03:42.747 | 2024-08-26 19:03:42 Local computer time in UTC
2024-08-26 15:03:42.747 | 2024-08-26 15:03:42 Local computer time in SC Time Zone
2024-08-26 15:03:42.747 | 2024-08-26 19:03:42 Server time in UTC
2024-08-26 15:03:42.747 | Local computer UTC time and Server UTC time difference: 1 seconds.
2024-08-26 15:03:42.747 | Program path: C:\SierraChart\
2024-08-26 15:03:42.747 | Data Files path: C:\SierraChart\Data\
2024-08-26 15:03:42.748 | OS Version Number: 10.0
2024-08-26 15:03:42.748 | Locale Setting: C
2024-08-26 15:03:42.748 | DLLs: sst_ateam_2273_64.dll, sst_ateam_2500_64.dll, sst_ateam_2523_64.dll, sst_ateam_64.dll, SST_ATEAM_RX_64.dll, UserContributedStudies_64.dll
2024-08-26 15:03:42.748 | Allowed protected custom studies: SST_ATEAM, SST_ATEAM_PS
2024-08-26 15:03:42.748 | Crash reporter started: true
2024-08-26 15:03:42.748 |
2024-08-26 15:03:42.769 | Created the DTC Protocol historical data server.
2024-08-26 15:03:42.772 | HD Server Manager | Listening on port 11098.
2024-08-26 15:03:42.773 | Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1.
2024-08-26 15:03:42.924 | DTC Protocol server | Incoming connection from 127.0.0.1.
2024-08-26 15:03:42.924 | DTC client #1. 127.0.0.1 (5) | Creating socket.
2024-08-26 15:03:42.925 | DTC client #1. 127.0.0.1 (5) | New receive buffer size: 262144
2024-08-26 15:03:42.925 | DTC client #1. 127.0.0.1 (5) | Allocated send buffers: 32 of 131072 bytes.
2024-08-26 15:03:42.926 | DTC client #1. 127.0.0.1 | Set DTC encoding to Binary VLS
2024-08-26 15:03:42.926 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close.
2024-08-26 15:03:42.938 | DTC client #1. 127.0.0.1 | Requested heartbeat interval: 20
2024-08-26 15:03:42.938 | DTC client #1. Sierra Chart. 127.0.0.1 | Received logon request.
2024-08-26 15:03:42.938 | DTC client #1. Sierra Chart. 127.0.0.1 | Connecting to primary Data/Trading service.
2024-08-26 15:03:42.938 |
2024-08-26 15:03:42.968 | Teton CME Order Routing | Firm: AMP
2024-08-26 15:03:42.969 | Teton CME Order Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11067
2024-08-26 15:03:42.970 | DTC Client socket (6) | Creating socket. Using TLS 1.2.
2024-08-26 15:03:42.970 | DTC Client socket (6) | New receive buffer size: 0
2024-08-26 15:03:42.970 | DTC Client socket (6) | Connecting to IP: 208.185.224.130.
2024-08-26 15:03:42.971 | DTC client #1. Sierra Chart. 127.0.0.1 | Sent successful Logon response message to client. Username: AC114562. Result text: Connected to SC DTC Protocol server. Service=sc_futures_direct.dtc.trading|SymbolSettings=sc_futures_direct.dtc.trading
2024-08-26 15:03:42.971 | DTC Protocol server | Incoming connection from 127.0.0.1. | Number times message added: 1
2024-08-26 15:03:42.971 | DTC client #2. 127.0.0.1 (7) | Creating socket.
2024-08-26 15:03:42.971 | DTC client #2. 127.0.0.1 (7) | New receive buffer size: 262144
2024-08-26 15:03:42.971 | DTC Protocol server | Incoming connection from 127.0.0.1.
2024-08-26 15:03:42.971 | DTC client #2. 127.0.0.1 (7) | Allocated send buffers: 32 of 131072 bytes.
2024-08-26 15:03:42.972 | DTC client #3. 127.0.0.1 (8) | Creating socket.
2024-08-26 15:03:42.972 | DTC client #3. 127.0.0.1 (8) | New receive buffer size: 262144
2024-08-26 15:03:42.972 | DTC client #2. 127.0.0.1 | Set DTC encoding to Binary VLS
2024-08-26 15:03:42.972 | DTC client #3. 127.0.0.1 (8) | Allocated send buffers: 32 of 131072 bytes.
2024-08-26 15:03:42.972 | DTC client #4. 127.0.0.1 (9) | Creating socket.
2024-08-26 15:03:42.972 | DTC client #4. 127.0.0.1 (9) | New receive buffer size: 262144
2024-08-26 15:03:42.973 | DTC client #4. 127.0.0.1 (9) | Allocated send buffers: 32 of 131072 bytes.
2024-08-26 15:03:42.988 | DTC client #3. 127.0.0.1 | Set DTC encoding to Binary VLS
2024-08-26 15:03:42.988 | DTC client #4. 127.0.0.1 | Set DTC encoding to Binary VLS
2024-08-26 15:03:42.989 | DTC client #2. 127.0.0.1 | Requested heartbeat interval: 20
2024-08-26 15:03:42.989 | DTC client #2. Sierra Chart. 127.0.0.1 | Received logon request.
2024-08-26 15:03:42.989 | DTC client #2. Sierra Chart. 127.0.0.1 | Sent successful Logon response message to client. Username: AC114562. Result text: Connected to SC DTC Protocol server. Service=sc_futures_direct.dtc.trading|SymbolSettings=sc_futures_direct.dtc.trading
2024-08-26 15:03:42.992 | DTC client #3. 127.0.0.1 | Requested heartbeat interval: 20
2024-08-26 15:03:42.992 | DTC client #3. Sierra Chart. 127.0.0.1 | Received logon request.
2024-08-26 15:03:42.992 | DTC client #3. Sierra Chart. 127.0.0.1 | Sent successful Logon response message to client. Username: AC114562. Result text: Connected to SC DTC Protocol server. Service=sc_futures_direct.dtc.trading|SymbolSettings=sc_futures_direct.dtc.trading
2024-08-26 15:03:42.992 | DTC client #4. 127.0.0.1 | Requested heartbeat interval: 20
2024-08-26 15:03:42.992 | DTC client #4. Sierra Chart. 127.0.0.1 | Received logon request.
2024-08-26 15:03:42.992 | DTC client #4. Sierra Chart. 127.0.0.1 | Sent successful Logon response message to client. Username: AC114562. Result text: Connected to SC DTC Protocol server. Service=sc_futures_direct.dtc.trading|SymbolSettings=sc_futures_direct.dtc.trading
2024-08-26 15:03:43.003 | Teton CME Order Routing | Network connection to server complete.
2024-08-26 15:03:43.003 | Teton CME Order Routing | Starting socket receive thread.
2024-08-26 15:03:43.003 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none
2024-08-26 15:03:43.062 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side.
2024-08-26 15:03:43.062 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed.
2024-08-26 15:03:43.105 | Teton CME Order Routing | Setting DTC encoding to Binary VLS
2024-08-26 15:03:43.105 | Teton CME Order Routing | Sending logon request message.
2024-08-26 15:03:43.271 | Received 5 login tokens.
2024-08-26 15:03:43.617 | Teton CME Order Routing | Received logon response.
2024-08-26 15:03:43.617 | Teton CME Order Routing | Server Name: SC DTC Server. Build=50174.
2024-08-26 15:03:43.617 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8
2024-08-26 15:03:43.617 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading.
2024-08-26 15:03:43.617 | Teton CME Order Routing | Trading is supported.
2024-08-26 15:03:43.617 | Teton CME Order Routing | Order cancel and replace is supported.
2024-08-26 15:03:43.617 | Teton CME Order Routing | OCO Orders supported.
2024-08-26 15:03:43.617 | Teton CME Order Routing | Bracket Orders supported.
2024-08-26 15:03:43.617 | Teton CME Order Routing | MarketDepthIsSupported: 1
2024-08-26 15:03:43.617 | Teton CME Order Routing | Connected to server complete.
2024-08-26 15:03:43.619 | No download requests in the queue to start downloads for. | Number times message added: 3
2024-08-26 15:03:43.619 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time.
2024-08-26 15:03:43.665 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-08-26 15:20:35.104275
2024-08-26 15:03:43.665 | Updated verified funded futures trading account ending date to: 2024-09-25 19:03:43
2024-08-26 15:03:43.701 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=114562
2024-08-26 15:03:43.702 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=146121
2024-08-26 15:03:43.769 | Symbol settings MD5 received. Request ID: 1.
2024-08-26 15:03:43.769 | Symbol settings are up-to-date for sc_futures_direct.dtc.trading.
2024-08-26 15:03:43.867 | Using symbol data fast lookup vector
2024-08-26 15:03:43.867 | Teton CME Order Routing | Starting real-time market data updates for: NQM24_FUT_CME. ID: 1
2024-08-26 15:03:43.867 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: NQM24_FUT_CME
2024-08-26 15:03:43.867 | Teton CME Order Routing | Requesting security definition data for: NQM24_FUT_CME. ID: 1
2024-08-26 15:03:43.985 | Teton CME Order Routing | Received security definition for symbol NQM24_FUT_CME
2024-08-26 15:03:45.263 | Requested user files to download.
2024-08-26 15:03:45.959 | File to download: SST_ATEAM_RX_64.dll. Action: 1
2024-08-26 15:03:45.962 | File to download: sst_ateam_2523_64.dll. Action: 1
2024-08-26 15:03:45.963 | File to download: sst_ateam_64.dll. Action: 1
2024-08-26 15:03:45.964 | User files to download complete
2024-08-26 15:03:52.502 | Error opening C:\SierraChart\SierraChartInstance_2\SierraChartStudies_64.dll. Windows error code 32: The process cannot access the file because it is being used by another process. *
2024-08-26 15:03:52.543 | Error opening C:\SierraChart\SierraChartInstance_2\CrashReporter.exe. Windows error code 32: The process cannot access the file because it is being used by another process. *
2024-08-26 15:03:52.781 | Error opening C:\SierraChart\SierraChartInstance_2\SierraChart_64.exe. Windows error code 32: The process cannot access the file because it is being used by another process. *
2024-08-26 15:03:53.125 | Created process C:\SierraChart\SierraChartInstance_2\SierraChart_64.exe. Current folder: C:\SierraChart\SierraChartInstance_2
2024-08-26 15:03:53.126 | Error opening C:\SierraChart\SierraChartInstance_3\SierraChartStudies_64.dll. Windows error code 32: The process cannot access the file because it is being used by another process. *
2024-08-26 15:03:53.150 | Error opening C:\SierraChart\SierraChartInstance_3\CrashReporter.exe. Windows error code 32: The process cannot access the file because it is being used by another process. *
2024-08-26 15:03:53.451 | Error opening C:\SierraChart\SierraChartInstance_3\SierraChart_64.exe. Windows error code 32: The process cannot access the file because it is being used by another process. *
2024-08-26 15:03:53.781 | Created process C:\SierraChart\SierraChartInstance_3\SierraChart_64.exe. Current folder: C:\SierraChart\SierraChartInstance_3
2024-08-26 15:03:53.781 | Error opening C:\SierraChart\SierraChartInstance_4\SierraChartStudies_64.dll. Windows error code 32: The process cannot access the file because it is being used by another process. *
2024-08-26 15:03:53.809 | Error opening C:\SierraChart\SierraChartInstance_4\CrashReporter.exe. Windows error code 32: The process cannot access the file because it is being used by another process. *
2024-08-26 15:03:54.058 | Error opening C:\SierraChart\SierraChartInstance_4\SierraChart_64.exe. Windows error code 32: The process cannot access the file because it is being used by another process. *
2024-08-26 15:03:54.376 | Created process C:\SierraChart\SierraChartInstance_4\SierraChart_64.exe. Current folder: C:\SierraChart\SierraChartInstance_4
2024-08-26 15:03:54.376 | Error opening C:\SierraChart\SierraChartInstance_5\SierraChartStudies_64.dll. Windows error code 32: The process cannot access the file because it is being used by another process. *
2024-08-26 15:03:54.402 | Error opening C:\SierraChart\SierraChartInstance_5\CrashReporter.exe. Windows error code 32: The process cannot access the file because it is being used by another process. *
2024-08-26 15:03:54.654 | Error opening C:\SierraChart\SierraChartInstance_5\SierraChart_64.exe. Windows error code 32: The process cannot access the file because it is being used by another process. *
2024-08-26 15:03:55.003 | Created process C:\SierraChart\SierraChartInstance_5\SierraChart_64.exe. Current folder: C:\SierraChart\SierraChartInstance_5
2024-08-26 15:04:03.678 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request.
2024-08-26 15:04:04.296 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2024-09-24"}. Success=true
2024-08-26 15:04:32.960 | Loading DLL: C:\SierraChart\Data\SST_ATEAM_RX.dll (SST_ATEAM_RX_64.dll). Handle: 7ffd2fac0000
2024-08-26 15:04:32.977 | ESU24_FUT_CME/MESU24_FUT_CME [CB] Rev. 25t #5 | Reloading chart.
2024-08-26 15:04:32.977 | ESU24_FUT_CME/MESU24_FUT_CME [CB] Rev. 25t #5 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart.
2024-08-26 15:04:32.977 | ESU24_FUT_CME/MESU24_FUT_CME [CB] Rev. 25t #5 | There are no continuous futures contract symbols. Loading data normally.
2024-08-26 15:04:32.980 | Searching for files containing sst_FreeBundle returned empty result. *
2024-08-26 15:04:32.980 | Error loading: C:\SierraChart\Data\sst_FreeBundle.dll. File not found or may be missing SCDLLName line.
2024-08-26 15:04:32.981 | Failed to get the function address for scsf_ATEAM_RECT_RX in C:\SierraChart\Data\SST_ATEAM_RX.dll. Error: Windows error code 127: The specified procedure could not be found. *
2024-08-26 15:04:32.989 | Loading DLL: C:\SierraChart\Data\sst_ateam.dll (sst_ateam_64.dll). Handle: 7ffcfbb00000
2024-08-26 15:04:33.016 | ESU24_FUT_CME/MESU24_FUT_CME 987 Trades #4 | Reloading chart.
2024-08-26 15:04:33.021 | Loading market depth data.
2024-08-26 15:04:33.050 | ESU24_FUT_CME/MESU24_FUT_CME 10 Sec #1 | Reloading chart.
2024-08-26 15:04:33.054 | Loading market depth data.
2024-08-26 15:04:33.074 | ESU24_FUT_CME 10 Sec #10 | Reloading chart.
2024-08-26 15:04:33.114 | ESU24_FUT_CME 500 Trades #2 | Reloading chart.
2024-08-26 15:04:33.118 | Loading market depth data.
2024-08-26 15:04:33.123 | Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ffcf51c0000
2024-08-26 15:04:33.204 | ESU24_FUT_CME 10 Sec #11 | Reloading chart.
2024-08-26 15:04:33.209 | Loading market depth data.
2024-08-26 15:04:33.244 | ESU24_FUT_CME [CBV] Rev. 8t #16 | Reloading chart.
2024-08-26 15:04:33.244 | ESU24_FUT_CME [CBV] Rev. 8t #16 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart.
2024-08-26 15:04:33.244 | ESU24_FUT_CME [CBV] Rev. 8t #16 | There are no continuous futures contract symbols. Loading data normally.
2024-08-26 15:04:33.297 | ESU24_FUT_CME [CB] Rev. 25t #17 | Reloading chart.
2024-08-26 15:04:33.297 | ESU24_FUT_CME [CB] Rev. 25t #17 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart.
2024-08-26 15:04:33.297 | ESU24_FUT_CME [CB] Rev. 25t #17 | There are no continuous futures contract symbols. Loading data normally.
2024-08-26 15:04:33.312 | ESU24_FUT_CME/MESU24_FUT_CME [CB-D] Rev. 25t #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 15:04:33.315 | ESU24_FUT_CME/MESU24_FUT_CME [CB-D] Rev. 25t #5 | Chart data loading complete.
2024-08-26 15:04:33.317 | ESU24_FUT_CME/MESU24_FUT_CME 987 Trades #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 15:04:33.329 | ESU24_FUT_CME/MESU24_FUT_CME 987 Trades #4 | Chart data loading complete.
2024-08-26 15:04:33.333 | ESU24_FUT_CME/MESU24_FUT_CME 10 Sec #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 15:04:33.341 | ESU24_FUT_CME/MESU24_FUT_CME 10 Sec #1 | Chart data loading complete.
2024-08-26 15:04:33.344 | ESU24_FUT_CME 10 Sec #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 15:04:33.346 | ESU24_FUT_CME 10 Sec #10 | Chart data loading complete.
2024-08-26 15:04:33.350 | ESU24_FUT_CME 500 Trades #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 15:04:33.354 | ESU24_FUT_CME 500 Trades #2 | Chart data loading complete.
2024-08-26 15:04:33.356 | ESU24_FUT_CME 10 Sec #11 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 15:04:33.356 | ESU24_FUT_CME 10 Sec #11 | Chart data loading complete.
2024-08-26 15:04:33.358 | ESU24_FUT_CME [CBV-D] Rev. 8t #16 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 15:04:33.358 | ESU24_FUT_CME [CBV-D] Rev. 8t #16 | Chart data loading complete.
2024-08-26 15:04:33.360 | ESU24_FUT_CME [CB-D] Rev. 25t #17 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 15:04:33.360 | ESU24_FUT_CME [CB-D] Rev. 25t #17 | Chart data loading complete.
2024-08-26 15:04:33.375 | Teton CME Order Routing | Starting real-time market data updates for: ESU24_FUT_CME. ID: 2
2024-08-26 15:04:33.375 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: ESU24_FUT_CME
2024-08-26 15:04:33.375 | Teton CME Order Routing | Requesting security definition data for: ESU24_FUT_CME. ID: 2
2024-08-26 15:04:33.375 | Requesting market depth updates for: ESU24_FUT_CME if supported. NumLevels=1400
2024-08-26 15:04:33.375 | Separate subscription for market depth updates not supported. ESU24_FUT_CME
2024-08-26 15:04:33.375 | Teton CME Order Routing | Starting real-time market data updates for: MESU24_FUT_CME. ID: 3
2024-08-26 15:04:33.375 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: MESU24_FUT_CME
2024-08-26 15:04:33.375 | Teton CME Order Routing | Requesting security definition data for: MESU24_FUT_CME. ID: 3
2024-08-26 15:04:33.375 | No historical data client is currently set to download historical Intraday data for ESU24_FUT_CME.
2024-08-26 15:04:33.375 | Real-time Intraday chart data file updates started for ESU24_FUT_CME
2024-08-26 15:04:33.375 | Intraday chart data file opened for ESU24_FUT_CME
2024-08-26 15:04:33.451 | Teton CME Order Routing | Received security definition for symbol ESU24_FUT_CME
2024-08-26 15:04:33.451 | Teton CME Order Routing | Received security definition for symbol MESU24_FUT_CME
2024-08-26 15:13:39.102 | File >> Disconnect selected.
2024-08-26 15:13:39.102 | Teton CME Order Routing | Waiting for socket receive thread to end
2024-08-26 15:13:39.102 | DTC Client socket (6) | CloseSocket call.
2024-08-26 15:13:39.102 | DTC Client socket (6) | Max send buffers used during socket life: 3
2024-08-26 15:13:39.102 | DTC Client socket (6) | Max send buffer size during socket life: 243
2024-08-26 15:13:39.102 | Teton CME Order Routing | Disconnected.
2024-08-26 15:13:39.103 | DTC Client socket (6) | Shutdown started. Waiting for graceful close.
2024-08-26 15:13:39.136 | DTC Client socket (6) | Socket gracefully closed by remote side.
2024-08-26 15:13:39.136 | DTC Client socket (6) | Closed.
2024-08-26 15:13:46.472 |
2024-08-26 15:13:46.472 | Teton CME Order Routing | Firm: AMP
2024-08-26 15:13:46.472 | Teton CME Order Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11067
2024-08-26 15:13:46.499 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2024-08-26 15:13:46.499 | DTC Client socket (1) | New receive buffer size: 0
2024-08-26 15:13:46.499 | DTC Client socket (1) | Connecting to IP: 208.185.224.130.
2024-08-26 15:13:46.534 | Teton CME Order Routing | Network connection to server complete.
2024-08-26 15:13:46.534 | Teton CME Order Routing | Starting socket receive thread.
2024-08-26 15:13:46.534 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none
2024-08-26 15:13:46.637 | Teton CME Order Routing | Setting DTC encoding to Binary VLS
2024-08-26 15:13:46.637 | Teton CME Order Routing | Sending logon request message.
2024-08-26 15:13:47.151 | Teton CME Order Routing | Received logon response.
2024-08-26 15:13:47.151 | Teton CME Order Routing | Server Name: SC DTC Server. Build=50174.
2024-08-26 15:13:47.151 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8
2024-08-26 15:13:47.151 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading.
2024-08-26 15:13:47.151 | Teton CME Order Routing | Trading is supported.
2024-08-26 15:13:47.151 | Teton CME Order Routing | Order cancel and replace is supported.
2024-08-26 15:13:47.151 | Teton CME Order Routing | OCO Orders supported.
2024-08-26 15:13:47.151 | Teton CME Order Routing | Bracket Orders supported.
2024-08-26 15:13:47.151 | Teton CME Order Routing | MarketDepthIsSupported: 1
2024-08-26 15:13:47.151 | Teton CME Order Routing | Connected to server complete.
2024-08-26 15:13:47.154 | No download requests in the queue to start downloads for. | Number times message added: 3
2024-08-26 15:13:47.154 | Updated verified funded futures trading account ending date to: 2024-09-25 19:13:47
2024-08-26 15:13:47.154 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time.
2024-08-26 15:13:47.157 | Using symbol data fast lookup vector
2024-08-26 15:13:47.157 | Teton CME Order Routing | Starting real-time market data updates for: ESU24_FUT_CME. ID: 1
2024-08-26 15:13:47.157 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: ESU24_FUT_CME
2024-08-26 15:13:47.157 | Teton CME Order Routing | Requesting security definition data for: ESU24_FUT_CME. ID: 1
2024-08-26 15:13:47.157 | Requesting market depth updates for: ESU24_FUT_CME if supported. NumLevels=1400
2024-08-26 15:13:47.157 | Separate subscription for market depth updates not supported. ESU24_FUT_CME
2024-08-26 15:13:47.157 | Teton CME Order Routing | Starting real-time market data updates for: MESU24_FUT_CME. ID: 2
2024-08-26 15:13:47.157 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: MESU24_FUT_CME
2024-08-26 15:13:47.157 | Teton CME Order Routing | Requesting security definition data for: MESU24_FUT_CME. ID: 2
2024-08-26 15:13:47.157 | No historical data client is currently set to download historical Intraday data for ESU24_FUT_CME.
2024-08-26 15:13:47.157 | Real-time Intraday chart data file updates started for ESU24_FUT_CME
2024-08-26 15:13:47.157 | Intraday chart data file opened for ESU24_FUT_CME
2024-08-26 15:13:47.163 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-08-26 15:20:35.104275
2024-08-26 15:13:47.187 | Updated verified funded futures trading account ending date to: 2024-09-25 19:13:47
2024-08-26 15:13:47.191 | Teton CME Order Routing | Received security definition for symbol ESU24_FUT_CME
2024-08-26 15:13:47.191 | Teton CME Order Routing | Received security definition for symbol MESU24_FUT_CME
2024-08-26 15:13:47.268 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=114562
2024-08-26 15:13:47.269 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=146121
2024-08-26 15:13:47.408 | Teton CME Order Routing | Starting real-time market data updates for: NQM24_FUT_CME. ID: 3
2024-08-26 15:13:47.408 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: NQM24_FUT_CME
2024-08-26 15:13:47.408 | Teton CME Order Routing | Requesting security definition data for: NQM24_FUT_CME. ID: 3
2024-08-26 15:13:47.442 | Teton CME Order Routing | Received security definition for symbol NQM24_FUT_CME
[2024-08-26 22:08:04]
John - SC Support - Posts: 36238
We are not seeing any issue with data in your log, but it looks like you are trying to automatically open sub-instances and these instances are already running.

At this time, we recommend shutting down all the Sierra Chart instances you have running and re-starting, as something does not appear to be correct.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-08-27 02:07:47]
User700573 - Posts: 15
2024-08-26 18:10:39.891 | Trade activity files set size: 1695
2024-08-26 18:10:39.907 | Created the DTC Protocol server.
2024-08-26 18:10:39.908 | DTC Protocol Server listening on port 11099.
2024-08-26 18:10:39.909 | Reading Internal Order ID file.
2024-08-26 18:10:39.990 | Reading Trade Orders file.
2024-08-26 18:10:39.990 | Reading Trade Positions file.
2024-08-26 18:10:39.990 | Reading Trade Account Data files.
2024-08-26 18:10:39.995 | UDPListener (1720). Port 22904 | Listening on UDP port 22904.
2024-08-26 18:10:39.995 | Software version: 2643 64-bit
2024-08-26 18:10:39.995 | Primary Thread ID: 5880
2024-08-26 18:10:39.995 | Usage end date: 2024-09-01
2024-08-26 18:10:39.995 | Enabled for: Advanced Features 2.
2024-08-26 18:10:39.995 | Enabled for: Sierra Chart Historical Data Service.
2024-08-26 18:10:39.995 | Enabled for: Denali Real-Time Exchange Data Feed.
2024-08-26 18:10:39.995 | Enabled for: Delayed Denali Exchange Data Feed.
2024-08-26 18:10:39.995 | Enabled for exchange2: CME (Trading Account Required)
2024-08-26 18:10:39.995 | Enabled for exchange2: CBOT (Trading Account Required)
2024-08-26 18:10:39.995 | Enabled for exchange2: COMEX (Trading Account Required)
2024-08-26 18:10:39.995 | Enabled for exchange2: NYMEX (Trading Account Required)
2024-08-26 18:10:39.995 | Allow Support for Sierra Chart Data Feeds is enabled.
2024-08-26 18:10:39.995 | Current selected Data/Trading service: Teton CME Order Routing
2024-08-26 18:10:39.995 | Custom symbol settings values: enabled
2024-08-26 18:10:39.995 | Chart Update Interval: 500
2024-08-26 18:10:39.995 | Intraday Data Storage Time Unit: 0
2024-08-26 18:10:39.995 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00)
2024-08-26 18:10:39.995 | 2024-08-26 22:10:39 Local computer time in UTC
2024-08-26 18:10:39.995 | 2024-08-26 18:10:39 Local computer time in SC Time Zone
2024-08-26 18:10:39.995 | 2024-08-26 22:10:39 Server time in UTC
2024-08-26 18:10:39.995 | Local computer UTC time and Server UTC time difference: 0 seconds.
2024-08-26 18:10:39.995 | Program path: C:\SierraChart\
2024-08-26 18:10:39.995 | Data Files path: C:\SierraChart\Data\
2024-08-26 18:10:39.996 | OS Version Number: 10.0
2024-08-26 18:10:39.996 | Locale Setting: C
2024-08-26 18:10:39.997 | DLLs: sst_ateam_2273_64.dll, sst_ateam_2500_64.dll, sst_ateam_2523_64.dll, sst_ateam_64.dll, SST_ATEAM_RX_64.dll, UserContributedStudies_64.dll
2024-08-26 18:10:39.997 | Allowed protected custom studies: SST_ATEAM, SST_ATEAM_PS
2024-08-26 18:10:39.997 | Crash reporter started: true
2024-08-26 18:10:39.997 |
2024-08-26 18:10:40.023 | Created the DTC Protocol historical data server.
2024-08-26 18:10:40.025 | HD Server Manager | Listening on port 11098.
2024-08-26 18:10:40.025 | Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1.
2024-08-26 18:10:40.157 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close.
2024-08-26 18:10:40.295 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side.
2024-08-26 18:10:40.295 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed.
2024-08-26 18:10:40.507 | Received 5 login tokens.
2024-08-26 18:10:40.989 | Symbol settings MD5 received. Request ID: 1.
2024-08-26 18:10:40.989 | Symbol settings are up-to-date for sc_futures_direct.dtc.trading.
2024-08-26 18:10:42.537 | Requested user files to download.
2024-08-26 18:10:43.238 | File to download: SST_ATEAM_RX_64.dll. Action: 1
2024-08-26 18:10:43.244 | File to download: sst_ateam_2523_64.dll. Action: 1
2024-08-26 18:10:43.245 | File to download: sst_ateam_64.dll. Action: 1
2024-08-26 18:10:43.247 | User files to download complete
2024-08-26 18:10:44.533 |
2024-08-26 18:10:44.533 | Teton CME Order Routing | Firm: AMP
2024-08-26 18:10:44.537 | Teton CME Order Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11067
2024-08-26 18:10:44.589 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2024-08-26 18:10:44.590 | DTC Client socket (1) | New receive buffer size: 0
2024-08-26 18:10:44.590 | DTC Client socket (1) | Connecting to IP: 208.185.224.130.
2024-08-26 18:10:44.624 | Teton CME Order Routing | Network connection to server complete.
2024-08-26 18:10:44.624 | Teton CME Order Routing | Starting socket receive thread.
2024-08-26 18:10:44.624 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none
2024-08-26 18:10:44.726 | Teton CME Order Routing | Setting DTC encoding to Binary VLS
2024-08-26 18:10:44.726 | Teton CME Order Routing | Sending logon request message.
2024-08-26 18:10:45.242 | Teton CME Order Routing | Received logon response.
2024-08-26 18:10:45.242 | Teton CME Order Routing | Server Name: SC DTC Server. Build=50174.
2024-08-26 18:10:45.242 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8
2024-08-26 18:10:45.242 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading.
2024-08-26 18:10:45.242 | Teton CME Order Routing | Trading is supported.
2024-08-26 18:10:45.242 | Teton CME Order Routing | Order cancel and replace is supported.
2024-08-26 18:10:45.242 | Teton CME Order Routing | OCO Orders supported.
2024-08-26 18:10:45.242 | Teton CME Order Routing | Bracket Orders supported.
2024-08-26 18:10:45.242 | Teton CME Order Routing | MarketDepthIsSupported: 1
2024-08-26 18:10:45.242 | Teton CME Order Routing | Connected to server complete.
2024-08-26 18:10:45.245 | No download requests in the queue to start downloads for. | Number times message added: 3
2024-08-26 18:10:45.245 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time.
2024-08-26 18:10:45.264 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-08-26 15:20:35.104275
2024-08-26 18:10:45.278 | Updated verified funded futures trading account ending date to: 2024-09-25 22:10:45
2024-08-26 18:10:45.300 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=114562
2024-08-26 18:10:45.302 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=146121
2024-08-26 18:10:50.688 | Created process C:\SierraChart\SierraChartInstance_2\SierraChart_64.exe. Current folder: C:\SierraChart\SierraChartInstance_2
2024-08-26 18:10:51.616 | Created process C:\SierraChart\SierraChartInstance_3\SierraChart_64.exe. Current folder: C:\SierraChart\SierraChartInstance_3
2024-08-26 18:10:52.520 | Created process C:\SierraChart\SierraChartInstance_4\SierraChart_64.exe. Current folder: C:\SierraChart\SierraChartInstance_4
2024-08-26 18:10:53.383 | Created process C:\SierraChart\SierraChartInstance_5\SierraChart_64.exe. Current folder: C:\SierraChart\SierraChartInstance_5
2024-08-26 18:11:02.213 | DTC Protocol server | Incoming connection from 127.0.0.1.
2024-08-26 18:11:02.213 | DTC client #1. 127.0.0.1 (2) | Creating socket.
2024-08-26 18:11:02.213 | DTC client #1. 127.0.0.1 (2) | New receive buffer size: 262144
2024-08-26 18:11:02.214 | DTC client #1. 127.0.0.1 (2) | Allocated send buffers: 32 of 131072 bytes.
2024-08-26 18:11:02.214 | DTC client #1. 127.0.0.1 | Set DTC encoding to Binary VLS
2024-08-26 18:11:02.220 | DTC client #1. 127.0.0.1 | Requested heartbeat interval: 20
2024-08-26 18:11:02.220 | DTC client #1. Sierra Chart. 127.0.0.1 | Received logon request.
2024-08-26 18:11:02.220 | DTC client #1. Sierra Chart. 127.0.0.1 | Sent successful Logon response message to client. Username: AC114562. Result text: Connected to SC DTC Protocol server. Service=sc_futures_direct.dtc.trading|SymbolSettings=sc_futures_direct.dtc.trading
2024-08-26 18:11:02.331 | Using symbol data fast lookup vector
2024-08-26 18:11:02.331 | Teton CME Order Routing | Starting real-time market data updates for: NQM24_FUT_CME. ID: 1
2024-08-26 18:11:02.331 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: NQM24_FUT_CME
2024-08-26 18:11:02.331 | Teton CME Order Routing | Requesting security definition data for: NQM24_FUT_CME. ID: 1
2024-08-26 18:11:02.364 | Teton CME Order Routing | Received security definition for symbol NQM24_FUT_CME
2024-08-26 18:11:03.706 | DTC Protocol server | Incoming connection from 127.0.0.1.
2024-08-26 18:11:03.706 | DTC client #2. 127.0.0.1 (3) | Creating socket.
2024-08-26 18:11:03.706 | DTC client #2. 127.0.0.1 (3) | New receive buffer size: 262144
2024-08-26 18:11:03.706 | DTC client #2. 127.0.0.1 (3) | Allocated send buffers: 32 of 131072 bytes.
2024-08-26 18:11:03.707 | DTC client #2. 127.0.0.1 | Set DTC encoding to Binary VLS
2024-08-26 18:11:03.709 | DTC client #2. 127.0.0.1 | Requested heartbeat interval: 20
2024-08-26 18:11:03.709 | DTC client #2. Sierra Chart. 127.0.0.1 | Received logon request.
2024-08-26 18:11:03.709 | DTC client #2. Sierra Chart. 127.0.0.1 | Sent successful Logon response message to client. Username: AC114562. Result text: Connected to SC DTC Protocol server. Service=sc_futures_direct.dtc.trading|SymbolSettings=sc_futures_direct.dtc.trading
2024-08-26 18:11:04.157 | DTC Protocol server | Incoming connection from 127.0.0.1.
2024-08-26 18:11:04.157 | DTC client #3. 127.0.0.1 (4) | Creating socket.
2024-08-26 18:11:04.157 | DTC client #3. 127.0.0.1 (4) | New receive buffer size: 262144
2024-08-26 18:11:04.157 | DTC client #3. 127.0.0.1 (4) | Allocated send buffers: 32 of 131072 bytes.
2024-08-26 18:11:04.158 | DTC client #3. 127.0.0.1 | Set DTC encoding to Binary VLS
2024-08-26 18:11:04.159 | DTC client #3. 127.0.0.1 | Requested heartbeat interval: 20
2024-08-26 18:11:04.159 | DTC client #3. Sierra Chart. 127.0.0.1 | Received logon request.
2024-08-26 18:11:04.159 | DTC client #3. Sierra Chart. 127.0.0.1 | Sent successful Logon response message to client. Username: AC114562. Result text: Connected to SC DTC Protocol server. Service=sc_futures_direct.dtc.trading|SymbolSettings=sc_futures_direct.dtc.trading
2024-08-26 18:11:05.050 | DTC Protocol server | Incoming connection from 127.0.0.1.
2024-08-26 18:11:05.050 | DTC client #4. 127.0.0.1 (5) | Creating socket.
2024-08-26 18:11:05.050 | DTC client #4. 127.0.0.1 (5) | New receive buffer size: 262144
2024-08-26 18:11:05.050 | DTC client #4. 127.0.0.1 (5) | Allocated send buffers: 32 of 131072 bytes.
2024-08-26 18:11:05.051 | DTC client #4. 127.0.0.1 | Set DTC encoding to Binary VLS
2024-08-26 18:11:05.052 | DTC client #4. 127.0.0.1 | Requested heartbeat interval: 20
2024-08-26 18:11:05.052 | DTC client #4. Sierra Chart. 127.0.0.1 | Received logon request.
2024-08-26 18:11:05.052 | DTC client #4. Sierra Chart. 127.0.0.1 | Sent successful Logon response message to client. Username: AC114562. Result text: Connected to SC DTC Protocol server. Service=sc_futures_direct.dtc.trading|SymbolSettings=sc_futures_direct.dtc.trading
2024-08-26 18:11:05.280 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request.
2024-08-26 18:11:05.929 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2024-09-24"}. Success=true
2024-08-26 18:12:40.070 | Teton CME Order Routing | Starting real-time market data updates for: NQU24_FUT_CME. ID: 2
2024-08-26 18:12:40.070 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: NQU24_FUT_CME
2024-08-26 18:12:40.070 | Teton CME Order Routing | Requesting security definition data for: NQU24_FUT_CME. ID: 2
2024-08-26 18:12:40.070 | DTC client #4. Sierra Chart. 127.0.0.1 | Received subscribe to market depth for symbol NQU24_FUT_CME
2024-08-26 18:12:40.070 | Requesting market depth updates for: NQU24_FUT_CME if supported. NumLevels=1400
2024-08-26 18:12:40.070 | Separate subscription for market depth updates not supported. NQU24_FUT_CME
2024-08-26 18:12:40.103 | Teton CME Order Routing | Received security definition for symbol NQU24_FUT_CME
2024-08-26 18:14:32.246 | DTC client #3. Sierra Chart. 127.0.0.1 | Received subscribe to market depth for symbol NQU24_FUT_CME
2024-08-26 18:19:38.565 | DTC client #2. Sierra Chart. 127.0.0.1 | Received subscribe to market depth for symbol NQU24_FUT_CME
2024-08-26 18:21:19.139 | DTC client #4. 127.0.0.1 (5) | Socket gracefully closed by remote side.
2024-08-26 18:21:19.139 | DTC client #4. 127.0.0.1 (5) | CloseSocket call.
2024-08-26 18:21:19.139 | DTC client #4. 127.0.0.1 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2024-08-26 18:21:19.139 | DTC client #4. 127.0.0.1 (5) | Closed.
2024-08-26 18:21:20.133 | Deleting individual DTC server: DTC client #4. Sierra Chart. 127.0.0.1
2024-08-26 18:21:20.133 | DTC server: DTC client #4. Sierra Chart. 127.0.0.1 successfully deleted.
2024-08-26 18:21:21.142 | DTC Protocol server | Incoming connection from 127.0.0.1.
2024-08-26 18:21:21.142 | DTC client #5. 127.0.0.1 (5) | Creating socket.
2024-08-26 18:21:21.142 | DTC client #5. 127.0.0.1 (5) | New receive buffer size: 262144
2024-08-26 18:21:21.142 | DTC client #5. 127.0.0.1 (5) | Allocated send buffers: 32 of 131072 bytes.
2024-08-26 18:21:21.142 | DTC client #5. 127.0.0.1 | Set DTC encoding to Binary VLS
2024-08-26 18:21:21.144 | DTC client #5. 127.0.0.1 | Requested heartbeat interval: 20
2024-08-26 18:21:21.144 | DTC client #5. Sierra Chart. 127.0.0.1 | Received logon request.
2024-08-26 18:21:21.144 | DTC client #5. Sierra Chart. 127.0.0.1 | Sent successful Logon response message to client. Username: AC114562. Result text: Connected to SC DTC Protocol server. Service=sc_futures_direct.dtc.trading|SymbolSettings=sc_futures_direct.dtc.trading
2024-08-26 18:21:26.133 | DTC client #5. Sierra Chart. 127.0.0.1 | Received subscribe to market depth for symbol NQU24_FUT_CME
2024-08-26 18:27:36.158 | DTC client #5. Sierra Chart. 127.0.0.1 | Received subscribe to market depth for symbol NQU24_FUT_CME
2024-08-26 18:28:21.872 | Loading DLL: C:\SierraChart\Data\SST_ATEAM_RX.dll (SST_ATEAM_RX_64.dll). Handle: 7ffcf2eb0000
2024-08-26 18:28:21.890 | ESU24_FUT_CME/MESU24_FUT_CME [CB] Rev. 25t #5 | Reloading chart.
2024-08-26 18:28:21.890 | ESU24_FUT_CME/MESU24_FUT_CME [CB] Rev. 25t #5 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart.
2024-08-26 18:28:21.890 | ESU24_FUT_CME/MESU24_FUT_CME [CB] Rev. 25t #5 | There are no continuous futures contract symbols. Loading data normally.
2024-08-26 18:28:21.895 | Searching for files containing sst_FreeBundle returned empty result. *
2024-08-26 18:28:21.895 | Error loading: C:\SierraChart\Data\sst_FreeBundle.dll. File not found or may be missing SCDLLName line.
2024-08-26 18:28:21.896 | Failed to get the function address for scsf_ATEAM_RECT_RX in C:\SierraChart\Data\SST_ATEAM_RX.dll. Error: Windows error code 127: The specified procedure could not be found. *
2024-08-26 18:28:21.904 | Loading DLL: C:\SierraChart\Data\sst_ateam.dll (sst_ateam_64.dll). Handle: 7ffd36d80000
2024-08-26 18:28:21.933 | ESU24_FUT_CME/MESU24_FUT_CME 987 Trades #4 | Reloading chart.
2024-08-26 18:28:21.938 | Loading market depth data.
2024-08-26 18:28:21.972 | ESU24_FUT_CME/MESU24_FUT_CME 10 Sec #1 | Reloading chart.
2024-08-26 18:28:21.976 | Loading market depth data.
2024-08-26 18:28:21.997 | ESU24_FUT_CME 10 Sec #10 | Reloading chart.
2024-08-26 18:28:22.038 | ESU24_FUT_CME 500 Trades #2 | Reloading chart.
2024-08-26 18:28:22.043 | Loading market depth data.
2024-08-26 18:28:22.048 | Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ffccdce0000
2024-08-26 18:28:22.139 | ESU24_FUT_CME 10 Sec #11 | Reloading chart.
2024-08-26 18:28:22.153 | Loading market depth data.
2024-08-26 18:28:22.196 | ESU24_FUT_CME [CBV] Rev. 8t #16 | Reloading chart.
2024-08-26 18:28:22.196 | ESU24_FUT_CME [CBV] Rev. 8t #16 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart.
2024-08-26 18:28:22.196 | ESU24_FUT_CME [CBV] Rev. 8t #16 | There are no continuous futures contract symbols. Loading data normally.
2024-08-26 18:28:22.254 | ESU24_FUT_CME [CB] Rev. 25t #17 | Reloading chart.
2024-08-26 18:28:22.254 | ESU24_FUT_CME [CB] Rev. 25t #17 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart.
2024-08-26 18:28:22.254 | ESU24_FUT_CME [CB] Rev. 25t #17 | There are no continuous futures contract symbols. Loading data normally.
2024-08-26 18:28:22.269 | ESU24_FUT_CME/MESU24_FUT_CME [CB-D] Rev. 25t #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 18:28:22.271 | ESU24_FUT_CME/MESU24_FUT_CME [CB-D] Rev. 25t #5 | Chart data loading complete.
2024-08-26 18:28:22.273 | ESU24_FUT_CME/MESU24_FUT_CME 987 Trades #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 18:28:22.286 | ESU24_FUT_CME/MESU24_FUT_CME 987 Trades #4 | Chart data loading complete.
2024-08-26 18:28:22.291 | ESU24_FUT_CME/MESU24_FUT_CME 10 Sec #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 18:28:22.298 | ESU24_FUT_CME/MESU24_FUT_CME 10 Sec #1 | Chart data loading complete.
2024-08-26 18:28:22.301 | ESU24_FUT_CME 10 Sec #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 18:28:22.304 | ESU24_FUT_CME 10 Sec #10 | Chart data loading complete.
2024-08-26 18:28:22.309 | ESU24_FUT_CME 500 Trades #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 18:28:22.311 | ESU24_FUT_CME 500 Trades #2 | Chart data loading complete.
2024-08-26 18:28:22.315 | ESU24_FUT_CME 10 Sec #11 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 18:28:22.315 | ESU24_FUT_CME 10 Sec #11 | Chart data loading complete.
2024-08-26 18:28:22.317 | ESU24_FUT_CME [CBV-D] Rev. 8t #16 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 18:28:22.317 | ESU24_FUT_CME [CBV-D] Rev. 8t #16 | Chart data loading complete.
2024-08-26 18:28:22.319 | ESU24_FUT_CME [CB-D] Rev. 25t #17 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 18:28:22.320 | ESU24_FUT_CME [CB-D] Rev. 25t #17 | Chart data loading complete.
2024-08-26 18:28:22.373 | Teton CME Order Routing | Starting real-time market data updates for: ESU24_FUT_CME. ID: 3
2024-08-26 18:28:22.373 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: ESU24_FUT_CME
2024-08-26 18:28:22.373 | Teton CME Order Routing | Requesting security definition data for: ESU24_FUT_CME. ID: 3
2024-08-26 18:28:22.373 | Requesting market depth updates for: ESU24_FUT_CME if supported. NumLevels=1400
2024-08-26 18:28:22.373 | Separate subscription for market depth updates not supported. ESU24_FUT_CME
2024-08-26 18:28:22.373 | Teton CME Order Routing | Starting real-time market data updates for: MESU24_FUT_CME. ID: 4
2024-08-26 18:28:22.373 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: MESU24_FUT_CME
2024-08-26 18:28:22.373 | Teton CME Order Routing | Requesting security definition data for: MESU24_FUT_CME. ID: 4
2024-08-26 18:28:22.373 | No historical data client is currently set to download historical Intraday data for ESU24_FUT_CME.
2024-08-26 18:28:22.373 | Real-time Intraday chart data file updates started for ESU24_FUT_CME
2024-08-26 18:28:22.373 | Intraday chart data file opened for ESU24_FUT_CME
2024-08-26 18:28:22.407 | Teton CME Order Routing | Received security definition for symbol ESU24_FUT_CME
2024-08-26 18:28:22.407 | Teton CME Order Routing | Received security definition for symbol MESU24_FUT_CME
2024-08-26 20:19:35.613 | Enabling compression for file: C:\SierraChart\Data\ESU23_FUT_CME.scid
2024-08-26 20:19:35.618 | ESU23_FUT_CME 1000 Trades #1 | Reloading chart.
2024-08-26 20:19:35.624 | Loading market depth data.
2024-08-26 20:19:35.645 | ESU24_FUT_CME [C] 500 Volume #2 | Reloading chart.
2024-08-26 20:19:35.645 | ESU24_FUT_CME [C] 500 Volume #2 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart.
2024-08-26 20:19:35.645 | ESU24_FUT_CME [C] 500 Volume #2 | There are no continuous futures contract symbols. Loading data normally.
2024-08-26 20:19:35.925 | ESU24_FUT_CME/MESU24_FUT_CME 10 Sec #3 | Reloading chart.
2024-08-26 20:19:35.930 | Loading market depth data.
2024-08-26 20:19:36.166 | ESU24_FUT_CME/MESU24_FUT_CME 10 Sec #4 | Reloading chart.
2024-08-26 20:19:36.173 | Loading market depth data.
2024-08-26 20:19:36.209 | ESU24_FUT_CME 10 Sec #5 | Reloading chart.
2024-08-26 20:19:36.213 | Loading market depth data.
2024-08-26 20:19:36.228 | ESU24_FUT_CME/MESU24_FUT_CME [C] 240 Min #6 | Reloading chart.
2024-08-26 20:19:36.228 | ESU24_FUT_CME/MESU24_FUT_CME [C] 240 Min #6 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart.
2024-08-26 20:19:36.228 | ESU24_FUT_CME/MESU24_FUT_CME [C] 240 Min #6 | There are no continuous futures contract symbols. Loading data normally.
2024-08-26 20:19:36.255 | Enabling compression for file: C:\SierraChart\Data\ZNU24_FUT_CME.scid
2024-08-26 20:19:36.258 | ZNU24_FUT_CME/MGCU24_FUT_CME 2.5/32 Range #7 | Reloading chart.
2024-08-26 20:19:36.332 | ESU24_FUT_CME 10 Sec #8 | Reloading chart.
2024-08-26 20:19:36.377 | ESU24_FUT_CME Rev. 2t #9 | Reloading chart.
2024-08-26 20:19:36.382 | Loading market depth data.
2024-08-26 20:19:36.737 | ESU24_FUT_CME/MESU24_FUT_CME 10 Sec #10 | Reloading chart.
2024-08-26 20:19:36.742 | Loading market depth data.
2024-08-26 20:19:36.865 | ESU24_FUT_CME 10 Sec #11 | Reloading chart.
2024-08-26 20:19:36.886 | ESU23_FUT_CME 1000 Trades #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU23_FUT_CME.scid
2024-08-26 20:19:36.887 | ESU23_FUT_CME 1000 Trades #1 | Chart data loading complete.
2024-08-26 20:19:36.889 | ESU24_FUT_CME [C-D] 500 Volume #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 20:19:36.890 | ESU24_FUT_CME [C-D] 500 Volume #2 | Chart data loading complete.
2024-08-26 20:19:36.894 | ESU24_FUT_CME/MESU24_FUT_CME 10 Sec #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 20:19:36.895 | ESU24_FUT_CME/MESU24_FUT_CME 10 Sec #3 | Chart data loading complete.
2024-08-26 20:19:36.897 | ESU24_FUT_CME/MESU24_FUT_CME 10 Sec #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 20:19:36.898 | ESU24_FUT_CME/MESU24_FUT_CME 10 Sec #4 | Chart data loading complete.
2024-08-26 20:19:36.901 | ESU24_FUT_CME 10 Sec #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 20:19:36.901 | ESU24_FUT_CME 10 Sec #5 | Chart data loading complete.
2024-08-26 20:19:36.903 | ESU24_FUT_CME/MESU24_FUT_CME [C-D] 240 Min #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 20:19:36.904 | ESU24_FUT_CME/MESU24_FUT_CME [C-D] 240 Min #6 | Chart data loading complete.
2024-08-26 20:19:36.906 | ZNU24_FUT_CME/MGCU24_FUT_CME 2.5/32 Range #7 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ZNU24_FUT_CME.scid
2024-08-26 20:19:36.906 | ZNU24_FUT_CME/MGCU24_FUT_CME 2.5/32 Range #7 | Chart data loading complete.
2024-08-26 20:19:36.909 | ESU24_FUT_CME 10 Sec #8 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 20:19:36.909 | ESU24_FUT_CME 10 Sec #8 | Chart data loading complete.
2024-08-26 20:19:36.911 | ESU24_FUT_CME Rev. 2t #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 20:19:36.912 | ESU24_FUT_CME Rev. 2t #9 | Chart data loading complete.
2024-08-26 20:19:36.914 | ESU24_FUT_CME/MESU24_FUT_CME 10 Sec #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 20:19:36.914 | ESU24_FUT_CME/MESU24_FUT_CME 10 Sec #10 | Chart data loading complete.
2024-08-26 20:19:36.916 | ESU24_FUT_CME 10 Sec #11 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid
2024-08-26 20:19:36.923 | ESU24_FUT_CME 10 Sec #11 | Chart data loading complete.
2024-08-26 20:19:36.991 | Teton CME Order Routing | Starting real-time market data updates for: ESU23_FUT_CME. ID: 5
2024-08-26 20:19:36.991 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: ESU23_FUT_CME
2024-08-26 20:19:36.991 | Teton CME Order Routing | Requesting security definition data for: ESU23_FUT_CME. ID: 5
2024-08-26 20:19:36.991 | Requesting market depth updates for: ESU23_FUT_CME if supported. NumLevels=1400
2024-08-26 20:19:36.992 | Separate subscription for market depth updates not supported. ESU23_FUT_CME
2024-08-26 20:19:36.992 | Teton CME Order Routing | Starting real-time market data updates for: ZNU24_FUT_CME. ID: 6
2024-08-26 20:19:36.992 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: ZNU24_FUT_CME
2024-08-26 20:19:36.992 | Teton CME Order Routing | Requesting security definition data for: ZNU24_FUT_CME. ID: 6
2024-08-26 20:19:36.992 | Requesting market depth updates for: ZNU24_FUT_CME if supported. NumLevels=1400
2024-08-26 20:19:36.992 | Separate subscription for market depth updates not supported. ZNU24_FUT_CME
2024-08-26 20:19:37.027 | Teton CME Order Routing | Received security definition for symbol ESU23_FUT_CME
2024-08-26 20:19:37.027 | Teton CME Order Routing | Received security definition for symbol ZNU24_FUT_CME
2024-08-26 20:19:37.085 | No historical data client is currently set to download historical Intraday data for ESU23_FUT_CME.
2024-08-26 20:19:37.085 | Real-time Intraday chart data file updates started for ESU23_FUT_CME
2024-08-26 20:19:37.085 | Intraday chart data file opened for ESU23_FUT_CME
2024-08-26 20:19:37.268 | Teton CME Order Routing | Starting real-time market data updates for: MGCU24_FUT_CME. ID: 7
2024-08-26 20:19:37.268 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: MGCU24_FUT_CME
2024-08-26 20:19:37.268 | Teton CME Order Routing | Requesting security definition data for: MGCU24_FUT_CME. ID: 7
2024-08-26 20:19:37.268 | No historical data client is currently set to download historical Intraday data for ZNU24_FUT_CME.
2024-08-26 20:19:37.268 | Real-time Intraday chart data file updates started for ZNU24_FUT_CME
2024-08-26 20:19:37.268 | Intraday chart data file opened for ZNU24_FUT_CME
2024-08-26 20:19:37.301 | Teton CME Order Routing | Received security definition for symbol MGCU24_FUT_CME

I shut down 'sierra Chart completely as suggested, and opened it again, I got the same error message as shown above. Please note the statement "2024-08-26 18:28:22.373 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: ESU24_FUT_CME"

It seems that I am not being recognized as a subscriber to ES. Thanks for your time. I hope you can help me.
[2024-08-27 13:04:55]
Sierra_Chart Engineering - Posts: 17145
Disable Custom Symbol Settings values:
Global Symbol Settings: Disabling Custom Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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