Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 15:03:36 +0000



Teton Order routing in case of lost internet connection

View Count: 153

[2024-08-25 06:28:14]
Tmaximus1 - Posts: 1
I the past have used Sierra Chart with CQG order routing through Amp Futures. One time while I had a trade open I lost my internet connection. I was able to close the trade using the CQG mobile app.

My question is if I were to switch to Teton routing is there anyway to access an open trade in the case of a lost connection since Sierra Chart does have any mobile access ?
[2024-08-25 07:17:53]
Sierra_Chart Engineering - Posts: 17146
Yes. Refer to:
Sierra Chart Teton Futures Order Routing: Web-Based Trading Panel
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-08-25 13:47:39]
ondafringe - Posts: 283
You should also be able to reconnect using your mobile device hotspot.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account