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Date/Time: Sat, 23 Nov 2024 11:40:18 +0000

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[Programming Help] - Numeric Information Table Graph Draw Type - Not showing current data.

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[2024-08-22 14:40:41] #1 [Go To First Post]
User92573 - Posts: 530
Dear Support Please would you help with some guidance on the following issue I have. My study uses 's_NumericInformationGraphDrawTypeConfig' to create a table based on values from different charts using 'sc.GetStudyArrayFromChartUsingID'. I have many studies that derive data from other charts and all work as expected. Here is my issue. The numeric information only reflects the correct source chart data when its chart resolution is the same as the source chart. 1m >> 1m; 5m >> 5m etc. Using exactly the same methods but replacing the Numeric Table with simple line studies in an equivalent number of regions in the destination chart works fine. It's only when I place the very same data in a Numeric Table I have this issue. I hope this makes sense. Many thanks. Date Time Of Last Edit: 2024-08-22 14:42:45

[2024-08-23 21:24:19] #2 [Go To First Post]
John - SC Support - Posts: 36238
We are not sure, but the one thing we would recommend is setting the following option to "Yes" and see if this resolves your issue: General Settings Window: Use Controlled Order Chart Updating (Global Settings >> General Settings >> Charts >> Charts) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-08-24 11:00:34] #3 [Go To First Post]
User92573 - Posts: 530
Hi John Unfortunately that did not resolve the issue but when retested - if the destination chart holding the numeric study had the same or a faster timeframe the table updated as expected. If the chart was slower i.e. Source = 1m with destination (study chart) 30m then the numeric table displays incorrect values for the source chart studies with a faster timeframe. I have a separate chart the uses the same code but the subgraph data is presented as multiple line charts where no issues are experienced. Its only the the numeric study. Any further comments/suggestions gratefully received, if not I will just make sure the destination chart is always faster than the source charts. Many thanks. Date Time Of Last Edit: 2024-08-24 11:01:37


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[2024-08-26 17:03:30] #4 [Go To First Post]
John - SC Support - Posts: 36238
We do not know of anything in particular that would cause something like this. Most likely this is something in your code. Check to see if the values are coming in correctly to your study without putting them into the Numeric Information Graph. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-08-26 22:23:22] #5 [Go To First Post]
User92573 - Posts: 530
Hi John, As you can see the code is really simple and worked on the NQ perfectly but on the ES it gave completely the wrong data, however, when I duplicated the NQ Chartbook and changed the Symbol it worked perfectly so I must have had either a corrupt chartbook or chart in the chartbook. Many thanks for looking and apologies as I should have checked for that before posting..

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