Support Board
Date/Time: Sat, 23 Nov 2024 16:13:46 +0000
away 6 weeks, not working now
View Count: 134
| [2024-08-22 13:49:10] |
| RonW - Posts: 105 |
|
I have not used SC since mid July. When I logged on this morning I got "real time market data only supported with sierra chart data feed for symbol F.US.EPU24 ID 2" But I checked my account and as I remembered, I have the Denali data feed activated. Maybe you made a change while I was gone? What do I need to do? |
| [2024-08-22 14:15:30] |
| SC Support - Posts: 1895 |
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Hi Ron, please activate the CME Group Exchanges that you want Real-time Data for, you can do that via #3 here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME Then please re-connect to the Data Feed: File Menu: Connect to Data Feed (File) |
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