Support Board
Date/Time: Sat, 23 Nov 2024 14:47:34 +0000
Rithmic connection error(permission denied)
View Count: 141
| [2024-08-19 17:39:49] |
| DODSurf - Posts: 9 |
|
Hello, I know Rithmic isn't going to be as good as Teton but for now I need to test myself at Take Profit Trader "prop". All aspects of Sierra chart are amazing. For better or worse, I am working with Take Profit Trader and must connect using Rithmic. I have tried: Entering the Rithmic trading username & pass by hand No entries for Market or Historical data I am paying for Denali and have Sierra Active Service: 11 - Integrated Advanced Have disconnected and reconnected the data feed several times Ensured my Rithmic user agreements have been signed I have a funded account at Ironbeam Contacted Take Profit, they say I am good to go Tried Translate Symbols to Current Service Connected to Sim and Live Tried restarting Sierra Upgraded Sierra to the latest I suspect it's an issue with Rithmic or Take Profit but I would like to rule out my Sierra account is setup properly. Could you kindly provide guidance? Logs below in case useful 2024-08-19 07:51:04.446 | 2024-08-19 07:51:04.447 | Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated 2024-08-19 07:51:04.447 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50503 2024-08-19 07:51:04.447 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50503 2024-08-19 07:51:04.448 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-08-19 07:51:04.448 | DTC Client socket (1) | New receive buffer size: 0 2024-08-19 07:51:04.448 | DTC Client socket (1) | Connecting to IP: 216.nn.nnn.nnnn 2024-08-19 07:51:04.526 | Rithmic Direct - DTC | Network connection to server complete. 2024-08-19 07:51:04.526 | Rithmic Direct - DTC | Starting socket receive thread. 2024-08-19 07:51:04.528 | Rithmic Direct - DTC | Setting DTC encoding to Binary 2024-08-19 07:51:04.528 | Rithmic Direct - DTC | Sending logon request message. 2024-08-19 07:51:04.766 | Rithmic Direct - DTC | Received logon response. 2024-08-19 07:51:04.766 | Rithmic Direct - DTC | Server Name: . 2024-08-19 07:51:04.766 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2024-08-19 07:51:04.766 | Rithmic Direct - DTC | Logon error received from server: permission denied |
| [2024-08-19 19:47:06] |
| DODSurf - Posts: 9 |
|
Well, I asked Take Profit and Rithmic what the issue was, no response but it's all the sudden working. Can't wait to get back to Denali/Teton...hopefully soon. |
| [2024-08-20 13:57:02] |
| John - SC Support - Posts: 36238 |
|
The information for this error is at the following link, but you have done everything we know of: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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