Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 18:41:49 +0000



Chartbook Suddenly Not Compatible

View Count: 109

[2024-08-17 13:50:32]
User522479 - Posts: 4
Hello,

One of my chartbooks recently became not compatible. I have tried the instructions found under "opening older chartbooks", but that has not worked. Other chartbooks of similar age are still ok.

Could you take a look?

Charlie
Private File
[2024-08-17 21:50:25]
Sierra_Chart Engineering - Posts: 17150
Try opening a backup of this Chartbook. Refer to:

Chartbooks (Workspaces): Accessing a Backup Chartbook File
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account