Support Board
Date/Time: Sat, 23 Nov 2024 18:56:53 +0000
overnight data missing
View Count: 137
| [2024-08-16 15:28:58] |
| User762680 - Posts: 7 |
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I'm running version 2667. ALL of my charts when opened this morning, show a starting time of 8:00 am, thats when I opened Sierra. It does not show any overnight data. On my back-up computer everything is fine. I have checked all my settings on the current computer and they match exactly my back-up computer. Very odd as I did NOTHING to any settings whatsoever. Any help would be great. Both computers are running 2667 version. On my current charts (NQ), all previous starting times when I scroll back are midnight (like they should be), except today, all starting times are when I opened my Sierra Charts at 8:00 am. Date Time Of Last Edit: 2024-08-16 17:06:41
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| [2024-08-16 18:06:44] |
| Sierra_Chart Engineering - Posts: 17150 |
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Follow the instructions here to download the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-16 18:32:27] |
| User762680 - Posts: 7 |
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Thank you its all fixed. Back to normal. I clicked on my chart, then "Edit", then "Delete all Data and Download" |
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