Support Board
Date/Time: Sat, 23 Nov 2024 15:23:46 +0000
I'm stumped - One chart showing open position but not others
View Count: 155
| [2024-08-14 23:26:06] |
| user_xyz - Posts: 416 |
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Something happened today and I can't figure this out. I have 5 charts in a chartbook all for the same symbol/account. One chart shows an open 'stuck' position (in error no real position open) but the other 4 show nothing. If I open a new trade the one chart showing the open 'stuck' position 'closes' and the 4 other charts show the real trades. If I close/flatten the real trades the open 'stuck' position shows back up. Trade Orders, Trade Positions, Trade Activity Logs all show nothing open. If I open a Trade Window for open 'stuck' chart it shows position 2. If I open Trade Window for the other 4 charts they all show flat. |
| [2024-08-15 13:24:46] |
| John - SC Support - Posts: 36238 |
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Please go through the items at the following link: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-24 22:39:03] |
| user_xyz - Posts: 416 |
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John thanks via that link I was able to track down the issue. FWIW somehow in Chart Settings - Trading - Start Time for Trade List changed. Switching this value sync'd up all the trades as should be. Hope this helps someone in the future. Date Time Of Last Edit: 2024-08-24 22:40:28
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