Support Board
Date/Time: Sat, 23 Nov 2024 16:43:44 +0000
Web Trade Panel will not connect on Mobile View
View Count: 154
| [2024-08-14 08:54:22] |
| User652903 - Posts: 25 |
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Tried this several times, two different browsers on iOS. 1) I cannot connect to the Teton/Dorman data feed if I click "Mobile View". On Mobile View, clicking the orange button has no effect; something here is broken; 2) Even on "Main view", sometimes clicking the orange "Connect" button has no effect. In those instances, I have to log out, log back in, open "Trading Evaluator", connect to that data feed, then come back into the Teton/Dorman data feed and then (usually) it works. This connection process from mobile generally seems very unstable. Please look into this. I've replicated the same behavior 5-10 times this morning. Thanks |
| [2024-08-14 17:47:44] |
| Sierra_Chart Engineering - Posts: 17150 |
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Use the new web trading panel: https://apps.sierrachart.com/tradepanel/ Let us know what issues you have. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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