Support Board
Date/Time: Sat, 23 Nov 2024 16:50:50 +0000
Long Data Loading Time
View Count: 105
| [2024-08-13 15:36:33] |
| ssangha84 - Posts: 122 |
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Hello, I am not sure what happened, but my charts used to load completely fine and fast, but over the last couple of days, it takes forever. Almost 30 minutes when I first turn the charts on. And when I change time frames, it take almost 5 minutes to populate after changing. Again, this was working completely fine just a few days ago. And no changes to my computer have been made at all. I use this computer solely for trading. Please advise what can be done to get back to the faster loading times and why this would all of a sudden happen. Thank you.
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| [2024-08-13 16:22:25] |
| John - SC Support - Posts: 36238 |
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We have no idea why there would be a difference. The only thing we can think is that maybe your drive space is full. If this is the case, then refer to the following: Chart Data and Chart Data Files: Cleaning Up Old and Unused Symbols for Efficiency Otherwise, the only thing we can do is to point you to the following, which contains everything we know on how to resolve the problem you are having: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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