Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 18:10:26 +0000



SOFR Order Rejected

View Count: 128

[2024-08-12 13:04:01]
User624595 - Posts: 207
Symbol settings were updated from server, still getting this error trying to place exit order on SOFR, no issue entering position.

2024-08-12 09:00:58.121 | Trading message from IB: The price does not conform to the minimum price variation for this contract. Error Code: 110. ServiceOrderID: 10203. InternalOrderID: 21962. *
2024-08-12 09:00:58.121 | New order rejected - The price does not conform to the minimum price variation for this contract. Internal Order ID: 21962. Service Order ID: 10203. Symbol: SOFR3-202503-CME-USD. Account: xxx*
[2024-08-12 13:31:12]
Sierra_Chart Engineering - Posts: 17150
We are checking on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-08-12 14:08:25]
Sierra_Chart Engineering - Posts: 17150
Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

Also apply the new symbol settings to the chart.:
Global Symbol Settings: Update/Apply Symbol Settings to Charts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account