Support Board
Date/Time: Sat, 23 Nov 2024 19:56:50 +0000
I am unable to connect to live data - Firm: IronBeam
View Count: 128
[2024-08-07 19:48:48] |
User177805 - Posts: 2 |
I am unable to connect to live data, I am getting the following message Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time. I will appreciate if you can fix this issue. Thank you! Ahmed Lakhani |
[2024-08-07 20:09:26] |
John - SC Support - Posts: 36238 |
We would like to see your entire Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) But most likely this is an issue on your end. Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-08-07 20:24:14] |
User177805 - Posts: 2 |
Thank you for getting back to me but it started working again after I restarted my computer. Thank you!!! |
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