Support Board
Date/Time: Sat, 23 Nov 2024 19:50:25 +0000
321 crack spread
View Count: 251
| [2024-08-06 12:48:04] |
| User181801 - Posts: 42 |
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Hello, I have made this crack spread following the instructions on the website: 2*{RBU24}+1*{HOU24}-3*{CLU24} When I open an intraday chart I get a completely blank window. No price or time axis and no contents. |
| [2024-08-06 15:09:35] |
| John - SC Support - Posts: 36238 |
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You need to use the symbols as they are for the service you are connected to. What is your "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" set to? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-06 15:18:52] |
| User181801 - Posts: 42 |
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It is set to Trading Evaluator [trading]
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| [2024-08-06 17:17:47] |
| John - SC Support - Posts: 36238 |
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Everything should be working properly from what you have stated. Make sure you go through the setup instructions again at the following link and make sure everything is set properly, in particular the Symbol Setting for "Uses Formula Operators", which needs to be set to "Yes". Custom Calculated Symbols: Instructions Is there any information displayed in the Chart Header, in particular the symbol followed by [FSC] or [FSE]? Refer to the following for what we are asking about: Custom Calculated Symbols: Meaning of FSC and FSE Displayed After the Symbol For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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