Support Board
Date/Time: Sat, 23 Nov 2024 22:00:30 +0000
No data
View Count: 155
| [2024-07-28 21:36:56] |
| User161560 - Posts: 19 |
|
I just reactivated my Sierrachart service after a hiatus. I only need NASDAQ intraday charts, so I've signed up for a level 11 license which includes the Denali feed. I've updated Sierra Chart to the current version and it appears to be connected to the feed as I have a green bar at the top of the main chart window. I've added F.US.ENQU24 (NQ front month) to the Quoteboard, and have also set my charts to that symbol, but they are all blank except for the pale blue border at the top which lists the symbol, timeframe, chart number and "E-MINI NASDAQ 100 (Sep24). I've worked through all the no data helpfiles I can find and it still won't work. Please let me know what I need to do in order to receive data and view charts. Thanks, Simon |
| [2024-07-28 21:42:16] |
| Sierra_Chart Engineering - Posts: 17154 |
|
You activated the NASDAQ TotalView equities feed. This is not for futures. Activate CME nonprofessional top of book here. It is only 2 USD: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-28 22:05:13] |
| User161560 - Posts: 19 |
|
That worked, thanks!
|
To post a message in this thread, you need to log in with your Sierra Chart account: