Support Board
Date/Time: Sat, 23 Nov 2024 19:53:49 +0000
Apex, Rithmic, Sierra and server sided OCO
View Count: 498
[2024-04-26 13:57:55] |
User644837 - Posts: 9 |
Hello! I am currently using Sierra for live trading with a funded account, Denali and Teton. All is working fine, and my OCO bracket orders are server sided, more than once I got issues like freezing or disconnections and always my orders were there and correctly working. I am considering to add Apex by continuing to use Sierra with my current broker account. I see it can be done in many ways, but I need to know if my OCO orders in Apex will be server sided. I contacted Apex on this issue, and they told me to ask to Rithmic support. I asked Rithmic, and they told me they support Sierra, surely support servers sided bracket orders,but they are not sure if Sierra support server side Brackets and OCO, and to ask. So, is it possible that? f not directly,is there a possible alternative way? |
[2024-04-26 14:30:48] |
Sierra_Chart Engineering - Posts: 17150 |
For Rithmic, how this works and what is supported is documented here: Attached Orders: Management of Attached Orders when Trading Service Supports Server Side OCO Only (Management of Attached Orders when Trading Service Supports Server Side OCO Only) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-26 14:31:01
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[2024-04-26 16:45:42] |
User644837 - Posts: 9 |
I understand that Rithmic in not the supported services list, so maybe bracket orders are supported (with appropriate Sierra settings), but I cannot know it in advance, before applying for Apex, because the only way is to open and read Sierra Trade Activity Log, correct?
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[2024-04-26 17:18:41] |
John - SC Support - Posts: 36238 |
Yes, this is correct.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-04-27 23:19:29] |
Sierra_Chart Engineering - Posts: 17150 |
We do not believe Rithmic supports server-side bracket orders when using Sierra Chart with Rithmic.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-27 23:19:35
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[2024-08-07 18:54:51] |
skyfly93 - Posts: 34 |
Hello, If Rithmic does not support server-side bracket orders, then should the user disable "Use Server-side bracket order" if the option is currently enabled? Is there any reason to just leave the option enabled, despite Rithmic not supporting server-side bracket orders? |
[2024-08-07 20:03:08] |
John - SC Support - Posts: 36238 |
In this case, it does not matter what the setting is set to, so set it however you feel is most appropriate.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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