Support Board
Date/Time: Fri, 29 Nov 2024 18:51:58 +0000
I just came over from TradingView with AMP
View Count: 769
| [2023-01-25 20:40:14] |
| User850756 - Posts: 2 |
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I was advised by my broker to get the base package for $36.00 which I purchased however my data feed is delayed and I don't know where to go from here. I'm told by my broker that I will be using the Denali Data Feed instead of CQG. Is CQG still routing my orders? I came over because I wanted to see a better Depth of Market with pending limit orders and filled limit orders shown on the DOM. Did I get the right package for the Denali feed and Depth of Market showing all pending and filled orders ? Do I need to sign up with CME through you guys even though I am brokering with AMP and was already trading with CQG? Please let me know what to do next. Thanks in Advance |
| [2023-01-25 22:52:41] |
| John - SC Support - Posts: 36350 |
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We see you are currently on Package 12 (Integrated Advanced with MBO). In order to get the Denali data, you need to be on one of the Integrated Packages (Packages 10, 11, and 12), therefore you are fine now in terms of the package (the original package you chose - package 5 (Base Advanced) would not allow you to get the Denali data). But you need to finish setting up the Denali data for your account. For the CME Group data follow the instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* If you need data for the EUREX, CFE, or NASDAQ TotalView, then you would follow the directions at the following link to get these setup: Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges* We also see that you are not connected to your CQG account yet. To connect your Sierra Chart to your CQG account, follow these instructions: CQG Trading Platform Service: Setup Instructions Once all of the above is setup, then you will be getting the real-time data for the exchanges you want and you will be able to place trades through Sierra Chart to your CQG account with AMP. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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