Support Board
Date/Time: Fri, 29 Nov 2024 22:51:37 +0000
Unable to actvate my trial
View Count: 268
| [2023-01-13 09:18:00] |
| windofbitter - Posts: 12 |
|
Hello, I have entered my number correctly a few times, but keep receiving pop up saying that code already sent to number. However, I did not receive any activation code. Could you help me to look into the issue? Thank you |
| [2023-01-13 14:15:45] |
| Sierra_Chart Engineering - Posts: 17266 |
|
Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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