Support Board
Date/Time: Fri, 29 Nov 2024 22:55:09 +0000
Teton Services LAG
View Count: 405
| [2023-01-12 22:56:48] |
| OX - Posts: 7 |
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The lag on Sierra has been awful this entire week for me. I have the Teton Denali/Teton service. I have a brand new top of the line PC so it's not that. I also only have 2 chartbooks open throughout the day. Log posted at end. I sent the log using the "Send for Analysis" button Date Time Of Last Edit: 2023-01-12 23:22:42
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| [2023-01-13 00:28:17] |
| Sierra_Chart Engineering - Posts: 17266 |
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The log is not going to help in this case. This is not a Teton Order Routing or Denali Data Feed specific issue. The first thing we want you to do is to go through the instructions here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-13 00:28:46
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| [2023-01-13 14:37:48] |
| OX - Posts: 7 |
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It's still choppy as hell, I need to provide my logs so you guys can please take a look.
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