Support Board
Date/Time: Fri, 29 Nov 2024 23:40:16 +0000
Historical Download Skipped Problem
View Count: 334
| [2023-01-12 02:44:05] |
| rwilliams1 - Posts: 346 |
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Hello, for some reason when I create a custom symbol that combines two symbols in a formula I am getting a message saying "Historical Download Skipped." For example, {CL-202305-NYMEX-BAAVG}-{CL-202307-NYMEX-BAAVG} which is a spread formula for a May/July CL calendar spread no longer works. It was working fine in the past but over the last few weeks whenever I try to create a spread symbol or any type of symbol that has more than one symbol in an intraday chart, it no longer works. I get the Historical Download Skipped message and the historical portion of the chart is blank. The chart will come up with the current intraday bars, but it will not load the history. I've tried everything including the history settings in the custom symbol setup screens but nothing works. Not sure why this is happening because these same symbols were working fine in the past and I have not touched any settings. FYI, when I load each of the symbols individual in their own chart, all of history is there. But when I take those same symbols and combine them in a formula which previously worked, it no longer works. So I know the historical data is being received by SC. Any help is greatly appreciated as these custom symbols are the heart of my trading strategy. |
| [2023-01-13 17:54:18] |
| Sierra_Chart Engineering - Posts: 17266 |
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Refer to the information here: Custom Calculated Symbols: Resolving Missing Historical Data Issue Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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