Support Board
Date/Time: Fri, 29 Nov 2024 22:47:13 +0000
failed to set commission in global settings per symbol
View Count: 400
| [2023-01-07 16:45:00] |
| User61576 - Posts: 445 |
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pls check the attached screenshot 1. the symbol i am trying to set the commission for and the activity log is still on 0 value (i set the 3 on the left) 2. can it be that when translating the symbol from CQGWebAPI to SC all data - it moved from NQ mini to NQ micro? or else why would my profits will be so small ? pls advice thanks |
 Screenshot_16.jpg / V - Attached On 2023-01-07 16:44:52 UTC - Size: 402.82 KB - 67 views |
| [2023-01-09 15:50:46] |
| John - SC Support - Posts: 36350 |
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The symbols are different for the different services being used. As such, you need to enter the commission for the particular symbol that you using at that time. In other words, when you are using the symbol NQH23-CME, then you would have had to make the changes to the symbol for that particular symbol (which will be available when the Current Selected Service is set to SC Data - All Services). Also, in the image you provided, the selected symbol is for a Spread, not the NQ futures itself. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-10 16:20:28] |
| User61576 - Posts: 445 |
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why do the symbols change if I switch between CQGwebapi and SC all services if I am using Denali?
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| [2023-01-10 17:25:27] |
| John - SC Support - Posts: 36350 |
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Because each vendor has their own set of symbols they use. CQG is different from Rithmic, which is different from Interactive Brokers, which is different from us.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-10 17:49:43] |
| User61576 - Posts: 445 |
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but i am on denali i am not on cqg nor on rithmic |
| [2023-01-10 17:56:25] |
| John - SC Support - Posts: 36350 |
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Denali is our data feed, not an order routing system. As such, we handle the translations between the various symbols used by the different vendors. So when you are connected to CQG, you are still using our Denali Feed, and when you are connected to SC Data - All Services, you are still using our Denali feed, but each connection uses a different symbology.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-10 18:00:58] |
| User61576 - Posts: 445 |
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this is not user friendly though as i need to change my symbols again and again
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| [2023-01-10 18:14:53] |
| John - SC Support - Posts: 36350 |
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Whenever you change your Current Selected Service and select OK to close the Data/Trade Service Settings Window, you are presented with a question on whether you want to change your symbols or not. If you select Yes, then the symbols are changed for all open Chartbooks at that time. If you do not do this, or if you need to change symbols for a different chartbook, or whatever the situation is, then you can select Edit >> Translate Symbols to Current Service to have the symbols updated for the current selected service. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-10 18:30:33] |
| User61576 - Posts: 445 |
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the use case is simple, i need 1 location for data feed + order routing and 1 location for data feed only. so 1st is connected as cqgamp and the other on SC data and symbols are not the same. do you think there is any solution so i will have the same symbols on both computers? |
| [2023-01-10 21:53:41] |
| John - SC Support - Posts: 36350 |
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Sorry, but the symbols are different. This is not our doing - it is the various companies that have decided on symbols that are not using the standard exchange symbols. For example, CQG for the ES uses F.US.EP?##, where ? is the contract month and ## is the 2 digit year.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-11 05:08:23] |
| User61576 - Posts: 445 |
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why not have a denali feed separate from others and then i can get SC-Denali and symbols will be just for data sam as the service call SC Data-All ?
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