Support Board
Date/Time: Sat, 30 Nov 2024 10:32:46 +0000
Exchange not authorized on COMEX futures
View Count: 332
| [2022-12-10 09:07:21] |
| ticinotrader - Posts: 392 |
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Dear Support, I am receiving the 'Exchange Not Authorized' error message while trying to change the expiration of the symbols: GC, SI and HG futures (ie change GCG23-COMEX to GCM23-COMEX). I am connected to the SC All Data service and using the latest 2457 version of SC. Can you please let me know how can I fix this? Thank you in advance. |
 symbols_20221210_095451.png / V - Attached On 2022-12-10 09:05:35 UTC - Size: 160.23 KB - 78 views |
| [2022-12-12 16:17:49] |
| John - SC Support - Posts: 36350 |
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Please make sure the option for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds is set to Yes. If it is not, then change it to Yes and then select File >> Disconnect followed by File >> Connect to Data Feed. Let us know if you are still having an issue after the above, or at all anymore. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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