Support Board
Date/Time: Sat, 30 Nov 2024 21:44:54 +0000
Downloading data. Why so complex?
View Count: 307
| [2022-11-14 07:32:35] |
| User132988 - Posts: 13 |
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30mins in now and I still cannot work out how to just have Sierra download 7 days worth of data (including day) for my 1 min MES futures chart. Can anyone tell me what to do because it wants to spend hrs downloading data from way back in the 9th month Whilst this is a great tool sometimes its just unnecessarily complex and it drives me crazy Thanks! |
| [2022-11-14 10:53:35] |
| Sierra_Chart Engineering - Posts: 17281 |
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The problem relates to using Interactive Brokers. Tell us the exact symbol of the chart you are using at this time. The problem probably relates to this: *Important Notice*: Interactive Brokers Symbol Changes Select Edit >> Cancel Intraday Data Downloads. Make sure the symbol of the chart is correct and matches what the new symbol is in File >> Find Symbol. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-14 10:55:11
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| [2022-11-14 14:08:26] |
| User132988 - Posts: 13 |
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The symbol is MES-202212-CME-USD Whilst yes I had an issue with the symbol today, im still unable to work out how to just simply set the window for which to show my data Thx |
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