Support Board
Date/Time: Thu, 27 Feb 2025 19:55:32 +0000
not connected
View Count: 506
| [2021-07-19 23:34:46] |
| kenrick sinclair - Posts: 2 |
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hello, I am struggling to get my delay data when I had the trial it works totally fine and is so frustrating now can you help please.
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| [2021-07-19 23:57:02] |
| kenrick sinclair - Posts: 2 |
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I sign up and paid up already to sierra and it is still not connecting
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| [2021-07-20 06:30:51] |
| Sierra_Chart Engineering - Posts: 18586 |
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The problem is you have two Sierra Chart accounts. You are logging into the wrong account. Log into the account, with this exact Account Name: kenrick86 Notice how there is no S. Instructions: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-20 06:31:41
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