Support Board
Date/Time: Thu, 27 Feb 2025 19:55:29 +0000
I am Lost!
View Count: 932
| [2021-07-19 23:33:18] |
| User863708 - Posts: 2 |
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Please tell me exactly, what I have to do in order to receive real time data from Denali and Order Routing from CQG This is an old AMP account that needs to be re-funded. This process will be made early next week, barring any complication. I already have the old credentials that seem to be OK. (Both for CGQ and Sierra) to login. I imagine that the first step is to purchase your service (This account was free from AMP) and make a payment After that, and once the account is funded what is the next step? I am a bit in trouble with all these documents to sign in Can you look at my account and give me some help? Thank You Massimo |
| [2021-07-20 06:20:35] |
| Sierra_Chart Engineering - Posts: 18586 |
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We have activated your account for 5 days. To purchase additional usage time , refer to the instructions below. To get set up with the Denali data feed, refer to the instructions on this page: Denali Exchange Data Feed If you need help with this, let us know. ----- Follow these instructions to add usage time to your Sierra Chart account: 1. Select "Help >> Account Control Panel" on the Sierra Chart software menu. On the displayed webpage, click on "Activate Services". Or you can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew and press the "Update/Set" button. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access ----- Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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