Support Board
Date/Time: Thu, 27 Feb 2025 03:13:25 +0000
charts not real time
View Count: 440
| [2021-06-14 10:20:33] |
| User370497 - Posts: 2 |
|
Hello, My charts are not real time, seems not connected. Can you help me please? Brgdrs, Basia |
| [2021-06-14 13:40:15] |
| John - SC Support - Posts: 38222 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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