Support Board
Date/Time: Thu, 27 Feb 2025 03:28:30 +0000
Data gap
View Count: 553
| [2021-06-10 11:18:10] |
| User109175 - Posts: 28 |
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Hi, For a period of time today my GCQ21 chart was not printing candles. I could still see the DOM moving so i could see the price but I couldnt see the candles printing. Please see attached screen shot that shows the gap formed (in blue box marked as "twilight zone") when I was not receiving data. This is a serious issue as I can see what the market structure actually looked like to use to trade off. Thanks |
 Sierra issue 1006.PNG / V - Attached On 2021-06-10 11:17:31 UTC - Size: 257.92 KB - 219 views |
| [2021-06-10 15:42:02] |
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Refer to: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.3 - Session Start Time and End Time not Covering Current Time Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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