Support Board
Date/Time: Thu, 27 Feb 2025 00:23:30 +0000
AT Order did not get Placed (Sim in Live Mode)
View Count: 477
| [2021-06-03 19:30:16] |
| User312841 - Posts: 26 |
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Been testing a simple Buy/Sell Spreadsheet AT system and all of a sudden one trade did not execute (Sim in Live Mode). Spreadsheet shows a 1 at 12:10:00, Chart shows a buy arrow, but the trade never happened, and Trade Service log does not show at trade. I went back a did a chart replay and it worked as it should. Any insights into why this might have happened would be appreciated. Attached is the evidence.
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 SC Chart no AT Buy at 121000.JPG / V - Attached On 2021-06-03 19:25:15 UTC - Size: 120.23 KB - 195 views SC Spreadsheet Buy at 121000.JPG / V - Attached On 2021-06-03 19:25:25 UTC - Size: 222.79 KB - 207 views SC Trade Service Log - No Buy at 121000.JPG / V - Attached On 2021-06-03 19:26:16 UTC - Size: 141.6 KB - 190 views |
| [2021-06-04 01:50:19] |
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Refer to: Automated Trading Management: Troubleshooting Automated Trading System Behavior Also refer to: Spreadsheet Systems, Alerts and Automated Trading: Ignored Signals With Spreadsheet Systems or Alerts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-04 01:51:09
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