Support Board
Date/Time: Fri, 29 Nov 2024 23:52:24 +0000
Numbers Bars not working
View Count: 1374
| [2021-01-29 18:13:28] |
| preston04401 - Posts: 5 |
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Since my latest update to version 2222, my numbers bars charts are blank (both the bars themselves and the numbers bars calculated values). I have attached an example chart for your review. Please advise and thank you for your help.
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Private File |
| [2021-01-29 19:08:17] |
| John - SC Support - Posts: 36350 |
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Everything looks fine when we open the chartbook. The following is a link to what it looks like on our end: http://www.sierrachart.com/image.php?Image=1611947147541.png Make sure you have the underlying data by removing the Numbers Bars study and ensuring you have all the bars for the time period you are looking at. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-29 19:29:37] |
| John - SC Support - Posts: 36350 |
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One additional thing - make sure your data is stored Tick by Tick. It must be this way for the Numbers Bars to calculate properly. Refer to the information here: Data/Trade Service Settings: Intraday Data Storage Time Unit (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-30 09:58:29] |
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You need to be on the Advanced Service Package for Numbers Bars: Description of Service Packages and Pricing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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