Support Board
Date/Time: Sat, 23 Nov 2024 23:24:03 +0000
CTS issue
View Count: 1531
| [2013-08-27 03:15:39] |
| C. Notes - Posts: 129 |
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Hi, I am noticing CTS orders and position disappearing and orders from one account hanging on the screen to the other account. |
| [2013-08-27 03:20:41] |
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This is now resolved. Update Sierra Chart by selecting Help >> Download Prerelease. Currently when you change trade accounts, there is no filtering of the open orders. All orders from all accounts will show. Filtering will be added at some point. Probably not until next month. It is not very simple. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-08-27 04:42:40] |
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For now what we will do is add an order display filter based upon trade account to prevent the display of orders belonging to a different trade account than has been selected in the chart or Trade DOM. The lower-level details of this can be done later. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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