Support Board
Date/Time: Sat, 23 Nov 2024 22:24:09 +0000
Trade Activity Log not showing any trade activity
View Count: 2505
| [2013-08-13 11:25:52] |
| User30668 - Posts: 108 |
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Hello SC Support, Last week I had some problems with the Trade Activity Log (it was showing an inexistent open position) and I cleared it through Edit / Clear. Since then it is not showing any trade activity whether with IB both live / paper accounts or with SC SIM account. After that I upgraded SC and TWS for the latest versions but the problem remains the same. I cleared it again after upgrading the software but no changes. The Orders and Positions window is working normally. TWS trade log window is working normally too. I checked SC Message Log and it is periodically (hourly, if there are no new trades) showing this message: IB Trading service: Stopping automatic Trade Position updates for account: U****** | 2013-08-12 21:02:47 Message from IB: API client has been unsubscribed from account data.. IB Error Code: 2100. Request ID: -1. | 2013-08-12 21:02:48 However it seems to me that the problem is not coming from TWS or IB API because as mentioned above I am experiencing the same problem with SC SIM Account. Can you please help me with this problem? Thanks in advance. Date Time Of Last Edit: 2013-08-13 16:53:50
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| [2013-08-13 17:12:30] |
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This is not related to the problem: IB Trading service: Stopping automatic Trade Position updates for account: U****** | 2013-08-12 21:02:47 Message from IB: API client has been unsubscribed from account data.. IB Error Code: 2100. Request ID: -1. | 2013-08-12 21:02:48 The first question is whether you see Fill activity for simulated trading using Sierra Chart Trade Simulation Mode. Do some simulated trading and then go to the Trade Activity tab of the Trade Activity Log. Make sure you have selected "Fills". And the correct Symbol at the top of the Trade Activity Log. Also check the Date range. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-08-13 18:16:40] |
| User30668 - Posts: 108 |
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Thank you for your reply. Problem solved. The symbol window was blank, with no symbol. Probably because of the “Clear” I did last week. I had tried everything but that… Sorry to take your time with this. Regarding IB error message – should I simply ignore it? Thanks. |
| [2013-08-13 18:30:25] |
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Yes, ignore that message and eventually we will remove those.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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