Support Board
Date/Time: Sat, 23 Nov 2024 19:42:50 +0000
Software not working
View Count: 1573
| [2013-08-01 12:00:47] |
| User55472 - Posts: 3 |
|
I get the following message when starting Sierra A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Please assist. Thanks Mark |
| [2013-08-01 16:54:00] |
| |
|
Are you running any custom studies? If so, follow the instructions in help topic 17 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails17.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-08-02 07:28:32] |
| User55472 - Posts: 3 |
|
Hi, thanks for the reply. It is for a specific machine. It is running Vista and I have downloaded Sierra plus the Microsoft files. I have adjusted the settings to see if the firewall is preventing it from running, but it is still refusing to start. Anything else I can do besides buy a new PC? |
| [2013-08-02 11:08:17] |
| |
|
Please install Sierra Chart into a new folder on your system. For example: C:\SierraChart2. Download and install the non-CLR version with this link: https://www.sierrachart.com/downloads/SierraChartSetupNoCLR.exe Let us know if there is any problems getting Sierra Chart started. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-08-05 17:52:52] |
| User55472 - Posts: 3 |
|
Thank you Sierra team, up and running.
|
To post a message in this thread, you need to log in with your Sierra Chart account: