Support Board
Date/Time: Sat, 23 Nov 2024 18:15:33 +0000
Data Issues
View Count: 1498
| [2013-07-24 02:24:13] |
| punchingbag - Posts: 3 |
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Attached is the log for some data issues I am having. I can't download data properly. I have gone through the documentation and deleted the file but nothing seems to be working. I get data prior to Feb 2013 but I can't get any current data other than after 19:00 on Jul 23, 2013.
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 MessageLogAnalysis.htm - Attached On 2013-07-24 02:23:43 UTC - Size: 10.06 KB - 670 views |
| [2013-07-24 04:34:31] |
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We have carefully reviewed the Message Log. Please refer to help topic 30.8 here: https://www.sierrachart.com/index.php?l=doc/helpdetails30.html#h30.8 And close down the IQ Feed software as explained in step 10 here: https://www.sierrachart.com/index.php?l=doc/DTNIQFeed.html#Setup We have also made some changes which will be out in the next release to further optimize the final processing of downloaded historical data. Although that is not going to solve this problem. There is some other issue going on. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-07-24 04:34:50
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