Support Board
Date/Time: Sat, 23 Nov 2024 16:50:31 +0000
TICK TRIN and ADV DEC not updating
View Count: 1765
[2013-07-17 14:54:52] |
User44323 - Posts: 26 |
I just realized the hard way that my charts are not updating anymore. If I reload/refresh them they will d/l the proper data and update the chart but then they just sit there and do nothing. I updated today but that was after I noticed so both old and new versions are doing it. Anyone else experiencing this? |
[2013-07-17 16:21:34] |
Sierra Chart - Max - Posts: 5730 |
Are you still seeing the issue? If yes, please post a copy of your message log following the steps here: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support |
[2013-07-17 16:49:29] |
Sawtooth - Posts: 4118 |
I see the same since US market open. Delete and Download Data will fill historical data, but there is no realtime data. Date Time Of Last Edit: 2013-07-17 17:26:36
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[2013-07-17 16:51:42] |
Sierra Chart - Max - Posts: 5730 |
Thank you for the Log. The problem should be resolved. Let me know if you still see it after a reconnect. Sierra Chart Support Date Time Of Last Edit: 2013-07-17 17:10:16
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[2013-07-17 17:11:05] |
Sawtooth - Posts: 4118 |
Yes, it is resolved. Thank you.
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[2013-07-17 20:04:47] |
User44323 - Posts: 26 |
I reloaded after the close although it looks like the settlement is moving. I will let you know in the morning if it's fixed.
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[2013-07-18 14:34:05] |
User44323 - Posts: 26 |
Looks like it is working. Thank you.
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