Support Board
Date/Time: Sat, 23 Nov 2024 17:04:56 +0000
Some symbols eg: DX-mu3 does not update on the chart
View Count: 1453
[2013-07-15 15:08:07] |
User49356 - Posts: 9 |
I seem to have a problem w/ DX. It starts off ok, but stops updating?
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[2013-07-15 17:13:04] |
Sierra Chart Engineering - Posts: 104368 |
You may need to contact your broker and they have to activate that symbol for you. Please post a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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