Support Board
Date/Time: Sat, 23 Nov 2024 17:32:27 +0000
Barchart.com extended tick data
View Count: 1834
| [2013-07-12 20:35:50] |
| User66297 - Posts: 12 |
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Hello, I am using Sierra charts with Barchart.com as the data provider. I have subscribed to their extended tick data for equities going back to 1 year (not the standard 1 month tick data package). However, from the message logs, I see that Sierra Charts is loading up Tick data only going back to 1 month from barchart and loading up Minute data for the rest. How do I make sure tick data is loaded up going back to 1 year? Thanks! |
| [2013-07-12 21:29:09] |
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We were not aware the Barchart data service had this, we will need to add support for this. We will have a new release out this evening. After you update, you will need to follow through the instructions in help topic 42 here for this: http://www.sierrachart.com/index.php?l=doc/helpdetails42.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-07-12 22:24:12] |
| User66297 - Posts: 12 |
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Thanks for the quick reply and the fast fix!
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| [2013-07-13 04:50:45] |
| User66297 - Posts: 12 |
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Thanks a lot for adding support for this so quickly! I do see tick data being loaded up now for the full year!
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| [2013-07-13 09:02:23] |
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OK
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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