Support Board
Date/Time: Sat, 23 Nov 2024 14:45:51 +0000
Message that I'm not paid up despite
View Count: 1514
| [2013-07-11 23:14:43] |
| JayShea - Posts: 92 |
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having done so a good 5-hours ago. "Software version: 990 | 2013-07-11 10:08:37 Current Service Package: 22 | 2013-07-11 10:08:37 Your usage time has ended. You are in FREE MODE. Features are restricted. | 2013-07-11 10:08:37 To purchase more time select Help>>Purchase on the menu. | 2013-07-11 10:08:37 Active service: SC Forex Data (FXCM) | 2013-07-11 10:08:37 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-07-11 10:08:37 2013-07-11 10:08:37 Local computer clock time | 2013-07-11 10:08:37 2013-07-11 14:08:37 GMT time | 2013-07-11 10:08:37 2013-07-11 10:08:37 Time zone adjusted time | 2013-07-11 10:08:37 Time difference to server time: 10 seconds. | 2013-07-11 10:08:37 Program path: C:\SierraChart\ | 2013-07-11 10:08:37 Data Files path: C:\SierraChart\Data\ | 2013-07-11 10:08:37 OS Version Number: 6.1 | 2013-07-11 10:08:37 Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-07-11 10:08:46 Downloads are not enabled. Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-07-11 10:20:57 Chart #4 has tagged chart #1 for full recalculation. Chartbook: 01.Re-DAX-30.cht | 2013-07-11 10:20:59 Chart #4 has tagged chart #5 for full recalculation. Chartbook: 01.Re-DAX-30.cht | 2013-07-11 10:20:59 Chart #4 has tagged chart #7 for full recalculation. Chartbook: 01.Re-DAX-30.cht | 2013-07-11 10:20:59 Chart #4 has tagged chart #1 for full recalculation. Chartbook: 01.Re-DAX-30.cht | 2013-07-11 10:20:59 Chart #4 has tagged chart #5 for full recalculation. Chartbook: 01.Re-DAX-30.cht | 2013-07-11 10:20:59 Chart #4 has tagged chart #7 for full recalculation. Chartbook: 01.Re-DAX-30.cht | 2013-07-11 10:20:59 Chart #2 has tagged chart #3 for full recalculation. Chartbook: 01.Re-DAX-30.cht | 2013-07-11 10:21:00 Chart #2 has tagged chart #6 for full recalculation. Chartbook: 01.Re-DAX-30.cht | 2013-07-11 10:21:00 Chart #2 has tagged chart #3 for full recalculation. Chartbook: 01.Re-DAX-30.cht | 2013-07-11 10:21:00 Chart #2 has tagged chart #6 for full recalculation. Chartbook: 01.Re-DAX-30.cht | 2013-07-11 10:21:00 Chart #5 is performing a full recalculation because it has been tagged. Chartbook: 01.Re-DAX-30.cht | 2013-07-11 10:21:00 Chart #7 is performing a full recalculation because it has been tagged. Chartbook: 01.Re-DAX-30.cht | 2013-07-11 10:21:00 Chart #3 is performing a full recalculation because it has been tagged. Chartbook: 01.Re-DAX-30.cht | 2013-07-11 10:21:00 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: 01.Re-DAX-30.cht | 2013-07-11 10:21:02 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: 01.Re-DAX-30.cht | 2013-07-11 10:21:02 Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-07-11 10:21:31 NOTICE: Detected that the system has resumed from a low-power state. | 2013-07-11 14:58:34 NOTICE: Detected that the system has resumed from a low-power state. | 2013-07-11 19:06:20 Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-07-11 19:09:37 Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-07-11 19:11:44" Danke JD |
| [2013-07-12 05:39:41] |
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Restart Sierra Chart and you should not have a problem. Your account is paid. We can see that. If you still get a message indicating you are in free mode after logging in, then possibly a firewall on your system is blocking the connection to the Sierra Chart server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-07-12 05:40:34
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