Support Board
Date/Time: Sat, 23 Nov 2024 14:12:07 +0000
Bitcoin Mt.Gox Trade Order Error
View Count: 1817
| [2013-07-07 09:15:39] |
| User59357 - Posts: 15 |
|
Hello Support Team, I am getting a Trade Order Error via Mt.Gox API Key and Secret was working before. Trade Service log shows the message below: Trade Order Error - Error submitting order to trade service. Internal Order ID: 36. Symbol: BTCUSD | 2013-07-07 10:45:06 Trade Order Error - Error submitting order to trade service. Internal Order ID: 39. Symbol: BTCUSD | 2013-07-07 11:10:07 The content of the Message Log looks like this: Software version: 990 | 2013-07-07 10:43:23 Current Service Package: 2 | 2013-07-07 10:43:23 Usage end date: 2013-08-08 | 2013-07-07 10:43:23 Active service: MtGox Bitcoin Trading | 2013-07-07 10:43:23 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2013-07-07 10:43:23 2013-07-07 10:43:23 Local computer clock time | 2013-07-07 10:43:23 2013-07-07 08:43:23 GMT time | 2013-07-07 10:43:23 2013-07-07 10:43:23 Time zone adjusted time | 2013-07-07 10:43:23 Time difference to server time: 0 seconds. | 2013-07-07 10:43:23 Program path: C:\SierraChart\ | 2013-07-07 10:43:23 Data Files path: C:\SierraChart\Data\ | 2013-07-07 10:43:23 OS Version Number: 6.1 | 2013-07-07 10:43:23 Checking for large (over 668 MB) intraday data files to move data out of. Please wait.... | 2013-07-07 10:43:25 Completed checking of 15 Intraday data files (*.scid). | 2013-07-07 10:43:25 MTGox Trading: Connecting. | 2013-07-07 10:43:31 MTGox Trading: Connected to trade server. | 2013-07-07 10:43:31 MtGox Bitcoin Trading: Connecting to the market data server. | 2013-07-07 10:43:31 Using server: btc.sierracharts.com, port 443 | 2013-07-07 10:43:31 MtGox Bitcoin Trading - Local market data port: 0 | 2013-07-07 10:43:31 The network socket is connected. | 2013-07-07 10:43:31 MtGox Bitcoin Trading: Connected to market data server. Now authorizing. | 2013-07-07 10:43:31 MTGox Trading: Connected to market data server. Subscribing to symbols. | 2013-07-07 10:43:31 Get Wallet History not done because request is already outstanding | 2013-07-07 10:43:36 Your current service package does not support the Spreadsheet System for Trading study. | 2013-07-07 10:43:57 Starting updates for: BTCUSD | 2013-07-07 10:43:57 HD Request # 1 - Downloading Intraday chart data for BTCUSD to the file BTCUSD.scid. Service: scsrv | 2013-07-07 10:43:57 HD Request # 1 - Starting date and time: 2013-07-07 10:42:01 | 2013-07-07 10:43:57 HD Request # 1 - Using server: btc.sierracharts.com port 10049 | 2013-07-07 10:43:57 The network socket is connected. | 2013-07-07 10:43:57 HD Request # 1 - Requesting up to 93 days of Intraday data. | 2013-07-07 10:43:57 HD Request # 1 - Decompressing data. | 2013-07-07 10:43:58 Socket closed. No error. | 2013-07-07 10:43:58 HD Request # 1 - Received 0 records and wrote 0 records for BTCUSD | 2013-07-07 10:43:58 HD Request # 1 - Intraday download COMPLETE for BTCUSD | 2013-07-07 10:43:58 Real-time intraday chart data file updates started for BTCUSD | 2013-07-07 10:43:58 Requesting market depth updates for: BTCUSD if supported. | 2013-07-07 10:44:01 MtGox Trading: Bad order type, only market and limit orders are supported | 2013-07-07 10:45:06 Active service: MtGox Bitcoin Trading | 2013-07-07 10:45:54 Real-time data for symbol BTCUSD is temporarily unavailable. | 2013-07-07 10:53:58 Real-time data for symbol BTCUSD has been restored. | 2013-07-07 10:54:19 HD Request # 3 - Downloading Intraday chart data for BTCUSD to the file BTCUSD.scid. Service: scsrv | 2013-07-07 10:54:19 HD Request # 3 - Starting date and time: 2013-07-07 10:50:23 | 2013-07-07 10:54:19 HD Request # 3 - Using server: btc.sierracharts.com port 10049 | 2013-07-07 10:54:19 The network socket is connected. | 2013-07-07 10:54:19 HD Request # 3 - Requesting up to 93 days of Intraday data. | 2013-07-07 10:54:19 HD Request # 3 - Decompressing data. | 2013-07-07 10:54:19 Socket closed. No error. | 2013-07-07 10:54:19 HD Request # 3 - Received 0 records and wrote 0 records for BTCUSD | 2013-07-07 10:54:19 HD Request # 3 - Intraday download COMPLETE for BTCUSD | 2013-07-07 10:54:19 Real-time intraday chart data file updates started for BTCUSD | 2013-07-07 10:54:19 Real-time data for symbol BTCUSD is temporarily unavailable. | 2013-07-07 11:03:14 Real-time data for symbol BTCUSD has been restored. | 2013-07-07 11:03:24 HD Request # 5 - Downloading Intraday chart data for BTCUSD to the file BTCUSD.scid. Service: scsrv | 2013-07-07 11:03:24 HD Request # 5 - Starting date and time: 2013-07-07 11:00:05 | 2013-07-07 11:03:24 HD Request # 5 - Using server: btc.sierracharts.com port 10049 | 2013-07-07 11:03:24 The network socket is connected. | 2013-07-07 11:03:24 HD Request # 5 - Requesting up to 93 days of Intraday data. | 2013-07-07 11:03:24 HD Request # 5 - Decompressing data. | 2013-07-07 11:03:25 Socket closed. No error. | 2013-07-07 11:03:25 HD Request # 5 - Received 0 records and wrote 0 records for BTCUSD | 2013-07-07 11:03:25 HD Request # 5 - Intraday download COMPLETE for BTCUSD | 2013-07-07 11:03:25 Real-time intraday chart data file updates started for BTCUSD | 2013-07-07 11:03:25 Active service: MtGox Bitcoin Trading | 2013-07-07 11:09:52 MtGox Trading: Bad order type, only market and limit orders are supported | 2013-07-07 11:10:07 Active service: MtGox Bitcoin Trading | 2013-07-07 11:10:27 Could you please have a look? Thank you in advance! Kind regards T. |
| [2013-07-08 13:09:08] |
| |
|
Only Market and Limit orders are supported with MTGox Trading. What order type are you using? We also will correct the error reporting because it should all be within the Trade Service Log. Trading related messages are not supposed to be in the Message Log. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-07-08 13:19:44] |
| User59357 - Posts: 15 |
|
Hello, thank you for your reply. I am using Market Orders via the Spreadsheet for Trading: Buy Entry: Order Type. M=Market,L=Limit,S=Stop,SL=Stop-Limit (read/write) M Buy Exit: Order Type. M=Market,L=Limit,S=Stop,SL=Stop-Limit (read/write) M Sell Entry: Order Type. M=Market,L=Limit,S=Stop,SL=Stop-Limit (read/write) M Sell Exit: Order Type. M=Market,L=Limit,S=Stop,SL=Stop-Limit (read/write) M The same applies to the Trade Window: Use Attached Orders is "ticked" Order type is "Market" Time in Force is "Good till Canceled" or alternatively "Day" |
| [2013-07-08 18:15:48] |
| |
|
If you are using Attached Orders, then one of those may be a Stop order and that is getting rejected.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-07-08 19:36:17] |
| User59357 - Posts: 15 |
|
Now it is working again, but the system is still throwing quite some errors and warnings. It might be there are still some points where it is not happy about. Inserted missing order fill for symbol: BTCUSD. Date-Time: 2013-07-08 11:00:13. | 2013-07-08 19:06:51 Inserted missing order fill for symbol: BTCUSD. Date-Time: 2013-07-08 11:04:43. | 2013-07-08 19:06:51 Inserted missing order fill for symbol: BTCUSD. Date-Time: 2013-07-08 11:56:21. | 2013-07-08 19:06:51 Inserted missing order fill for symbol: BTCUSD. Date-Time: 2013-07-08 13:36:47. | 2013-07-08 19:06:51 Inserted missing order fill for symbol: BTCUSD. Date-Time: 2013-07-08 13:42:03. | 2013-07-08 19:06:51 Auto-Trading: BTCUSD 30 min #1 | MACD Trade | BuyEntry reversal order processed. Quantity: 93893 | Bar Start Time: 2013-07-08 20:00:00 | 2013-07-08 20:00:21 Trade Order Error - Error submitting order to trade service. Internal Order ID: 57. Symbol: BTCUSD | 2013-07-08 20:00:38 Auto-Trading: BTCUSD 30 min #1 | MACD Trade | BuyEntry signal is ignored because working orders exist. | Bar Start Time: 2013-07-08 20:00:00 | 2013-07-08 20:03:35 Auto-Trading: BTCUSD 30 min #1 | MACD Trade | BuyEntry reversal order processed. Quantity: 54017 | Bar Start Time: 2013-07-08 20:00:00 | 2013-07-08 20:04:00 Trade Order Error - Error submitting order to trade service. Internal Order ID: 61. Symbol: BTCUSD | 2013-07-08 20:04:08 Auto-Trading: BTCUSD 30 min #1 | MACD Trade | BuyEntry signal is ignored because working orders exist. | Bar Start Time: 2013-07-08 20:00:00 | 2013-07-08 20:04:50 Auto-Trading: BTCUSD 30 min #1 | MACD Trade | BuyEntry reversal order processed. Quantity: 54017 | Bar Start Time: 2013-07-08 20:00:00 | 2013-07-08 20:09:53 |
To post a message in this thread, you need to log in with your Sierra Chart account: