Support Board
Date/Time: Sat, 23 Nov 2024 11:29:08 +0000
DOM is rejecting orders
View Count: 1412
| [2013-06-27 22:14:06] |
| User13175 - Posts: 2 |
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Hello, For some reason, just tonight I can not put a live order through. Was fine all day, but now I get this... Trade Order Error - TT order update (Rejected). Info: Routing failed. Internal Order ID: 13461. Symbol: ES-201309-CME | 2013-06-27 17:02:10 Trade Order Error - TT order update (Rejected). Info: Routing failed. Internal Order ID: 13462. Symbol: ES-201309-CME | 2013-06-27 17:09:43 Trade Order Error - TT order update (Rejected). Info: Routing failed. Internal Order ID: 13463. Symbol: ES-201309-CME | 2013-06-27 17:13:39 Any ideas? Thanks. |
| [2013-06-27 22:47:23] |
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Please contact your broker and let them know you are getting "Routing failed". Also try reconnecting to the server by using the Disconnect and Connect commands on the File menu. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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