Support Board
Date/Time: Sat, 23 Nov 2024 08:36:03 +0000
Version 990 Upgrade
View Count: 1719
| [2013-06-21 16:01:33] |
| User83369 - Posts: 4 |
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I updaded to version 990 and got a log message saying "Custom Studies need to be reconciled." The message repeats every second or two. I downgraded back to version 969 and opened a backup chartbook and saved it. When I check my Custom Studies I get these warnings: Warning, the Advanced Custom Study DLL "libeay32.dll" is missing the SCDLLName line. Warning, the Advanced Custom Study DLL "ssleay32.dll" is missing the SCDLLName line. Warning, the Advanced Custom Study DLL "xerces-c_3_1.dll" is missing the SCDLLName line. I tried upgrading from v969 to v971 with the same problems as v990. |
| [2013-06-21 17:24:30] |
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The message says the studies need to be "recompiled". Please provide a copy of the Message Log which shows this. Here are the instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-21 17:43:00] |
| User83369 - Posts: 4 |
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Software version: 990 | 2013-06-21 12:32:30 Current Service Package: 3 | 2013-06-21 12:32:30 Sierra Chart Historical Data Service is included. | 2013-06-21 12:32:30 Active service: TransAct | 2013-06-21 12:32:30 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-06-21 12:32:30 2013-06-21 12:32:30 Local computer clock time | 2013-06-21 12:32:30 2013-06-21 17:32:30 GMT time | 2013-06-21 12:32:30 2013-06-21 12:32:30 Time zone adjusted time | 2013-06-21 12:32:30 Time difference to server time: 3 seconds. | 2013-06-21 12:32:30 Program path: C:\SierraChart\ | 2013-06-21 12:32:30 Data Files path: C:\SierraChart\Data\ | 2013-06-21 12:32:30 OS Version Number: 5.1 | 2013-06-21 12:32:30 GSP - Port for executable: 36870 | 2013-06-21 12:32:38 GSP - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2013-06-21 12:32:38 GSP: Connecting to the server 127.0.0.1. Port 36870 | 2013-06-21 12:32:40 The network socket is connected. | 2013-06-21 12:32:40 GSP: Connected to server. | 2013-06-21 12:32:40 GSP Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.0.5. Provider Name: Transact Futures. | 2013-06-21 12:32:40 GSP - Server protocol version: 2. Client protocol version: 2. There is a protocol match. | 2013-06-21 12:32:40 GSP: Sending logon request message. | 2013-06-21 12:32:40 GSP Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.0.5. Provider Name: Transact Futures. | 2013-06-21 12:32:45 GSP - Server protocol version: 2. Client protocol version: 2. There is a protocol match. | 2013-06-21 12:32:45 Transact Futures - Successfully connected. Operation Successful. | 2013-06-21 12:32:45 Starting updates for: ESU3 | 2013-06-21 12:33:03 HD Request # 1 - Downloading Intraday chart data for ESU3 to the file ESU3.scid. Service: scsrv | 2013-06-21 12:33:03 HD Request # 1 - Starting date and time: 2013-06-21 12:29:43 | 2013-06-21 12:33:03 HD Request # 1 - Using server: ds3.sierracharts.com port 10049 | 2013-06-21 12:33:03 Custom study needs to be recompiled for this version of Sierra Chart. | 2013-06-21 12:33:03 Custom study needs to be recompiled for this version of Sierra Chart. | 2013-06-21 12:33:03 The network socket is connected. | 2013-06-21 12:33:03 Custom study needs to be recompiled for this version of Sierra Chart. | 2013-06-21 12:33:03 HD Request # 1 - Requesting up to 60 days of Intraday data. | 2013-06-21 12:33:03 Custom study needs to be recompiled for this version of Sierra Chart. | 2013-06-21 12:33:03 Custom study needs to be recompiled for this version of Sierra Chart. | 2013-06-21 12:33:03 Custom study needs to be recompiled for this version of Sierra Chart. | 2013-06-21 12:33:03 Custom study needs to be recompiled for this version of Sierra Chart. | 2013-06-21 12:33:03 Custom study needs to be recompiled for this version of Sierra Chart. | 2013-06-21 12:33:03 Custom study needs to be recompiled for this version of Sierra Chart. | 2013-06-21 12:33:03 Custom study needs to be recompiled for this version of Sierra Chart. | 2013-06-21 12:33:03 Custom study needs to be recompiled for this version of Sierra Chart. | 2013-06-21 12:33:03 Custom study needs to be recompiled for this version of Sierra Chart. | 2013-06-21 12:33:03 Custom study needs to be recompiled for this version of Sierra Chart. | 2013-06-21 12:33:03 |
| [2013-06-21 17:49:45] |
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We had thought the name of the custom studies will be shown. Do you have the source code for the custom studies you are using?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-21 17:54:33] |
| User83369 - Posts: 4 |
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No I don't, but they are in the 'Custom Studies', 'E-Mini' folder.
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| [2013-06-21 18:00:12] |
| User83369 - Posts: 4 |
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There a two Custom Studies causing the problem. When I remove 'Daily Pivots' and 'Test Line' the problem clears.
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| [2013-06-21 18:09:13] |
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Contact the developer of the studies and have them recompile them and provide you a new DLL file.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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