Support Board
Date/Time: Sat, 23 Nov 2024 07:40:18 +0000
Error when opening chartbooks
View Count: 1384
| [2013-06-18 04:08:22] |
| roofishigh - Posts: 4 |
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Good morning, i have this error indefintely repeated : "An unhandled exception was caught in c_Chart::WindowProc. Message: 275, wParam: 100, lParam: 0 | 2013-06-18 04:01:39" I think it happens when i open particular chartbook but continues when i close it. Also when trying to download last version i had this error : "Reading for a HTTP request (2) failed. Windows error code 10053: Une connexion établie a été abandonnée par un logiciel de votre ordinateur hôte. | 2013-06-18 04:00:12 Failed to download software update due to an error. Request ID: 2. | 2013-06-18 04:00:12" I uninstalled my antivirus after seeing a message about it on the support board but didn't work. Thank you for your attention. |
| [2013-06-18 04:28:31] |
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For the exception error, please refer to help topic 17 here: https://www.sierrachart.com/index.php?l=doc/helpdetails17.html In regards to this HTTP error, try again and if you continue to receive this let us know. You can download an updated version of Sierra Chart from this page for now: https://www.sierrachart.com/index.php?l=doc/download.php Refer to this section for help with HTTP connection errors: https://www.sierrachart.com/index.php?l=doc/LoginInstructions.php#LoginProblems Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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