Support Board
Date/Time: Sat, 23 Nov 2024 07:12:17 +0000
missing data
View Count: 1686
| [2013-06-14 10:34:06] |
| User34796 - Posts: 8 |
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Good day I have missing data on the lower subgraphs that are related to market delta. I have other charts that save the delta information also using rithmic. So I am thinking there is a simple fix for this. here is the log and image. thanks for your help and as well, thanks for your previous help and solutions. We are getting close to the time when the charts are set up and run and you never hear from me again. By the way, someone commented about an upgrade to the charts to solve some rithmic challenges as well as other improvements. will there be a notification about this or just how do i go about getting the newer program? Thanks and great job on the help. http://www.sierrachart.com/image.php?l=1371205840238.png http://www.sierrachart.com/image.php?l=1371205887528.png Software version: 983 | 2013-06-14 06:18:29 Current Service Package: 5 | 2013-06-14 06:18:29 Usage end date: 2013-12-15 | 2013-06-14 06:18:29 Sierra Chart Historical Data Service is included. | 2013-06-14 06:18:29 Active service: Rithmic 01 | 2013-06-14 06:18:29 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-06-14 06:18:29 2013-06-14 06:18:29 Local computer clock time | 2013-06-14 06:18:29 2013-06-14 10:18:29 GMT time | 2013-06-14 06:18:29 2013-06-14 06:18:29 Time zone adjusted time | 2013-06-14 06:18:29 Time difference to server time: 1 seconds. | 2013-06-14 06:18:29 Program path: C:\SierraChart\ | 2013-06-14 06:18:29 Data Files path: C:\SierraChart\Data\ | 2013-06-14 06:18:29 OS Version Number: 6.1 | 2013-06-14 06:18:29 Rithmic service: Connecting. | 2013-06-14 06:18:37 Rithmic logging is enabled. Log file path: C:\SierraChart\Logs\Rithmic.log | 2013-06-14 06:18:37 Using Rithmic Production server. | 2013-06-14 06:18:37 Rithmic Alert Message - Market Data Connection Opened. | 2013-06-14 06:18:38 Rithmic Alert Message - Market Data Connection Login Complete. ok | 2013-06-14 06:18:38 Rithmic Alert Message - Trading System Connection Opened. | 2013-06-14 06:18:39 Rithmic Alert Message - Trading System Connection Login Complete. ok | 2013-06-14 06:18:39 Account information received. | 2013-06-14 06:18:39 Rithmic Alert Message - PnL Connection Opened. | 2013-06-14 06:18:39 Rithmic Alert Message - PnL Connection Login Complete. ok | 2013-06-14 06:18:40 Rithmic Alert Message - Intraday History Connection Opened. | 2013-06-14 06:18:40 Rithmic Alert Message - Intraday History Connection Login Complete. ok | 2013-06-14 06:18:40 Rithmic service: Connected. | 2013-06-14 06:18:40 Symbols used for ESU3-CME continuous contract chart: | 2013-06-14 06:18:56 ESM3-CME | 2013-06-14 06:18:56 ESU3-CME | 2013-06-14 06:18:56 Symbols used for ESU3-CME continuous contract chart: | 2013-06-14 06:18:56 ESM3-CME | 2013-06-14 06:18:56 ESU3-CME | 2013-06-14 06:18:56 Symbols used for ESU3-CME continuous contract chart: | 2013-06-14 06:18:56 ESM3-CME | 2013-06-14 06:18:56 ESU3-CME | 2013-06-14 06:18:56 Symbols used for ESU3-CME continuous contract chart: | 2013-06-14 06:18:56 ESH3-CME | 2013-06-14 06:18:56 ESM3-CME | 2013-06-14 06:18:56 ESU3-CME | 2013-06-14 06:18:56 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\tick.Z.scid | 2013-06-14 06:18:56 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\@ES#.scid | 2013-06-14 06:18:56 HD Request # 1 - Downloading Intraday chart data for ESM3-CME to the file ESM3-CME.scid. Service: rim | 2013-06-14 06:18:57 HD Request # 1 - Starting date and time: 2013-06-13 20:27:00 | 2013-06-14 06:18:57 HD Request # 1 - Requesting historical Minute data for ESM3-CME | 2013-06-14 06:18:57 Starting updates for: tick.Z | 2013-06-14 06:18:57 Symbol Error: tick.Z is unknown, unavailable, or improperly formatted. | 2013-06-14 06:18:57 Starting updates for: @ES# | 2013-06-14 06:18:57 Symbol Error: @ES# is unknown, unavailable, or improperly formatted. | 2013-06-14 06:18:57 Starting updates for: $TICK | 2013-06-14 06:18:57 SC Market Stats: Connecting to the market data server. | 2013-06-14 06:18:57 Using server: ds3.sierracharts.com, port 443 | 2013-06-14 06:18:57 SC Market Stats - Local market data port: 0 | 2013-06-14 06:18:57 HD Request # 2 - Downloading Intraday chart data for $TICK to the file $TICK.scid. Service: scsrv | 2013-06-14 06:18:57 HD Request # 2 - Starting date and time: 2013-06-13 16:04:59 | 2013-06-14 06:18:57 HD Request # 2 - Using server: ds4.sierracharts.com port 10049 | 2013-06-14 06:18:57 HD Request # 1 - Receiving Intraday data for ESM3-CME starting at 2013-06-13 20:26:00 | 2013-06-14 06:18:57 HD Request # 1 - Timestamp of first Intraday data file record written: 2013-06-13 20:27:00 | 2013-06-14 06:18:57 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESH3-CME.scid | 2013-06-14 06:18:57 The network socket is connected. | 2013-06-14 06:18:57 SC Market Stats: Connected to market data server. Now authorizing. | 2013-06-14 06:18:57 The network socket is connected. | 2013-06-14 06:18:57 HD Request # 2 - Requesting up to 180 days of Intraday data. | 2013-06-14 06:18:57 HD Request # 1 - Received 583 records from 2013-06-13 20:26:00 to 2013-06-14 06:17:00 (9.8 hours) and wrote 582 records for ESM3-CME | 2013-06-14 06:18:57 HD Request # 1 - Intraday download COMPLETE for ESM3-CME | 2013-06-14 06:18:57 Real-time intraday chart data file updates started for ESM3-CME | 2013-06-14 06:18:57 HD Request # 4 - Downloading Intraday chart data for tick.Z to the file tick.Z.scid. Service: rim | 2013-06-14 06:18:57 HD Request # 4 - Rithmic service: Unable to download historical data because the symbol tick.Z is not a valid symbol. | 2013-06-14 06:18:57 HD Request # 4 - Skipping historical Intraday data download for symbol tick.Z | 2013-06-14 06:18:57 Real-time intraday chart data file updates started for tick.Z | 2013-06-14 06:18:57 HD Request # 5 - Downloading Intraday chart data for @ES# to the file @ES#.scid. Service: rim | 2013-06-14 06:18:57 HD Request # 5 - Rithmic service: Unable to download historical data because the symbol @ES# is not a valid symbol. | 2013-06-14 06:18:57 HD Request # 5 - Skipping historical Intraday data download for symbol @ES# | 2013-06-14 06:18:57 Real-time intraday chart data file updates started for @ES# | 2013-06-14 06:18:57 HD Request # 6 - Downloading Intraday chart data for ESH3-CME to the file ESH3-CME.scid. Service: rim | 2013-06-14 06:18:57 HD Request # 6 - Requesting historical Minute data for ESH3-CME | 2013-06-14 06:18:57 SC Market Stats server: Connected. Subscribing to symbols. | 2013-06-14 06:18:57 Restarting real-time data updates for symbol: $TICK | 2013-06-14 06:18:57 HD Request # 6 - Rithmic service - Error downloading historical Minute data. Error: no data | 2013-06-14 06:18:57 HD Request # 6 - Error downloading historical Intraday data for ESH3-CME. The server returned an error. | 2013-06-14 06:18:57 HD Request # 6 - Received 0 records and wrote 0 records for ESH3-CME | 2013-06-14 06:18:57 HD Request # 6 - Intraday download COMPLETE for ESH3-CME | 2013-06-14 06:18:57 Real-time intraday chart data file updates started for ESH3-CME | 2013-06-14 06:18:57 HD Request # 2 - Decompressing data. | 2013-06-14 06:18:57 HD Request # 2 - Receiving Intraday data for $TICK starting at 2013-06-13 16:04:59 | 2013-06-14 06:18:58 HD Request # 2 - Timestamp of first Intraday data file record written: 2013-06-13 16:04:59 | 2013-06-14 06:18:58 Socket closed. No error. | 2013-06-14 06:18:58 HD Request # 2 - Received 1 record from 2013-06-13 16:04:59 to 2013-06-13 16:04:59 (0.0 seconds) and wrote 1 record for $TICK | 2013-06-14 06:18:58 HD Request # 2 - Intraday download COMPLETE for $TICK | 2013-06-14 06:18:58 Real-time intraday chart data file updates started for $TICK | 2013-06-14 06:18:58 + PaintBar stopwatch: 0.403218662 seconds. | 2013-06-14 06:18:58 + PaintBar stopwatch: 0.00980426991 seconds. | 2013-06-14 06:18:58 HD Request # 7 - Downloading Intraday chart data for ESU3-CME to the file ESU3-CME.scid. Service: rim | 2013-06-14 06:18:58 HD Request # 7 - Starting date and time: 2013-06-13 23:56:12 | 2013-06-14 06:18:58 HD Request # 7 - Requesting historical Minute data for ESU3-CME | 2013-06-14 06:18:58 HD Request # 7 - Receiving Intraday data for ESU3-CME starting at 2013-06-13 23:55:00 | 2013-06-14 06:18:58 HD Request # 7 - Timestamp of first Intraday data file record written: 2013-06-13 23:57:00 | 2013-06-14 06:18:58 HD Request # 7 - Received 377 records from 2013-06-13 23:55:00 to 2013-06-14 06:17:00 (6.4 hours) and wrote 375 records for ESU3-CME | 2013-06-14 06:18:59 HD Request # 7 - Intraday download COMPLETE for ESU3-CME | 2013-06-14 06:18:59 Real-time intraday chart data file updates started for ESU3-CME | 2013-06-14 06:18:59 + PaintBar stopwatch: 0.00070470 seconds. | 2013-06-14 06:18:59 + PaintBar stopwatch: 0.00067095 seconds. | 2013-06-14 06:18:59 Starting updates for: ESU3-CME | 2013-06-14 06:18:59 ContinuousIntradayDataLoader: Transitioning from ESM3-CME.scid (volume: 76953) to ESU3-CME.scid (volume: 77402) at 2013-06-14 00:00:00. | 2013-06-14 06:19:00 ContinuousIntradayDataLoader: Reached the end of ESU3-CME.scid at 2013-06-14 10:17:00. | 2013-06-14 06:19:00 + PaintBar stopwatch: 0.0145121671 seconds. | 2013-06-14 06:19:00 + PaintBar stopwatch: 0.0130861776 seconds. | 2013-06-14 06:19:00 ContinuousIntradayDataLoader: Transitioning from ESM3-CME.scid (volume: 76953) to ESU3-CME.scid (volume: 77402) at 2013-06-14 00:00:00. | 2013-06-14 06:19:00 ContinuousIntradayDataLoader: Reached the end of ESU3-CME.scid at 2013-06-14 10:17:00. | 2013-06-14 06:19:00 + PaintBar stopwatch: 0.00003020 seconds. | 2013-06-14 06:19:00 + PaintBar stopwatch: 0.00001954 seconds. | 2013-06-14 06:19:00 ContinuousIntradayDataLoader: Transitioning from ESM3-CME.scid (volume: 76953) to ESU3-CME.scid (volume: 77402) at 2013-06-14 00:00:00. | 2013-06-14 06:19:00 ContinuousIntradayDataLoader: Reached the end of ESU3-CME.scid at 2013-06-14 10:17:00. | 2013-06-14 06:19:00 ContinuousIntradayDataLoader: Transitioning from ESM3-CME.scid (volume: 76953) to ESU3-CME.scid (volume: 77402) at 2013-06-14 00:00:00. | 2013-06-14 06:19:00 ContinuousIntradayDataLoader: Reached the end of ESU3-CME.scid at 2013-06-14 10:17:00. | 2013-06-14 06:19:00 Date Time Of Last Edit: 2013-06-14 10:41:44
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| [2013-06-14 10:42:50] |
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Please update now by selecting Help >> Download Current Version. You have a version which has stopwatch messages which should not be there. In the case of the trading service you are using, the historical data does not contain bid volume and ask volume. So you need to stay connected to the data feed server as much as possible to have the necessary data for the Cumulative Delta Bars. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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